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Find the right IT Partner

Find the right IT Partner

In today’s technology-driven world, organizations cannot afford to not have an IT team supporting their business operations. As a result, the role of information technology (IT) has become increasingly critical function for businesses of all sizes and across all...
Raise Your Expectations – IT is in a New Era

Raise Your Expectations – IT is in a New Era

Blog Written by Conor Smith, CEO of First CallFor 20 + years, I’ve been guiding companies and helping them implement IT. The expectations of business leaders have evolved. The short version looks like this: = Accounting needs a computer. = Get a few more of...
5 Signs You Need a New Help Desk

5 Signs You Need a New Help Desk

While many of the additional consulting/advisement roles are essential, the primary reason folks look for outside IT services is for the Help Desk! Where do you go when things are broken? Who do you turn to when that critical piece of software isn’t producing...