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5 Signs You Need a New Help Desk

5 Signs You Need a New Help Desk

While many of the additional consulting/advisement roles are essential, the primary reason folks look for outside IT services is for the Help Desk! Where do you go when things are broken? Who do you turn to when that critical piece of software isn’t producing...
BREAK-IT AND FIX-IT DOESN’T WORK

BREAK-IT AND FIX-IT DOESN’T WORK

Break-it and fix-it is a passive maintenance method where a company waits for its equipment to break and then searches out the best way to repair or resolve the issue(s). This method is not cost-effective as it increases downtime and requires more resources than...