Blog Written by Conor Smith, CEO of First Call For 20 years I’ve been guiding companies and helping them implement IT. The expectations of business leaders has evolved. The short version looks like this: Accounting needs a...
The Microsoft Teams hub has been with us for a few years now and has enjoyed widespread success across organizations and companies of all sizes. However, strikingly few of these organizations are taking full advantage of the Teams platform! You may already be...
There are a lot of different solutions out there for what is needed to work remotely, but the outcome should always be the same. Happy employees means happy customers and happy business owners! Although the solutions may change and the options may...
Partnerships require that both parties involved get to know and understand each other’s goals and needs. They require understanding and continuity to grow each member and strengthen the partnership. Managed Services Providers, or MSPs are IT business partners. They...
Imagine that you are a fish swimming in a big pond full of other fishes and you spot something that you think is food. You immediately swim over and start inspecting the “food” in question. How can you tell if what you see is food or a rubber imposter that is waiting...
There is not much that is more frustrating than trying to conduct work on a slow computer. For many people, sitting there watching their mouse spin on the screen is enough for them to kick their computer to the curb. If you are at your wit’s end, trying to get your...
A business’s cybersecurity starts with their employee’s passwords. No amount of network security or locks can protect a business if the passwords that the company’s employees are using have been hacked. Here a few basic practices that you should teach yourself and...
Meet Cindy. Everyone at work loves Cindy. She is always kind, willing to take on additional work and is often considered the “office mom.” Cindy was somewhat IT savvy when she first started working in the office and her willingness to help has now made her the go-to...
The time to think “My business is too small for cyber-attacks” has passed. Cybercriminals are now increasingly targeting small to medium-sized businesses. This is due to the widely known fact that many SMBs do not prioritize their budget to include proper internet...
BYOD or “Bring Your Own Device” to work policies are an attractive trend that many SMBs are adapting. The policy tends to attract new hires, increase employee morale and overall productivity for companies. But not every company will benefit from a BYOD program. Here...
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