Break-it and fix-it is a passive maintenance method where a company waits for their equipment to break and then searches out the best way to repair or resolve the issue(s). This method is not cost effective as it increases downtime and requires more resources than necessary to fix the problem.

Here at First Call, we offer a proactive approach where your IT equipment is remotely monitored and updated as necessary. This approach allows for companies to identify potential issues before they arise, reducing the overall IT related downtime within the business. In addition to decreasing downtime, the proactive approach will also increase employee productivity and morale, decrease risk while increasing security, and increase your competitiveness and your bottom line. With Managed IT services you can avoid the infamous break-it and fix-it scenarios and get back to growing your business.