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MANAGED IT

BREAK-IT AND FIX-IT DOESN’T WORK

Break-it and fix-it is a passive maintenance method where a company waits for its equipment to break and then searches out the best way to repair or resolve the issue(s). This method is not cost-effective as it increases downtime and requires more resources than...

5 Signs You Need Co-Managed IT

  Done WITH You IT is designed for companies that already have internal IT and would like to keep it that way. It's intended for savvy folks that want to leverage the years of experience and mature tools that an outside company can provide while maintaining the...

Montana Credit Union Network Partners with First Call Computer Solutions

Montana's Credit Unions exists to promote and enhance a thriving credit union community. To fulfill this duty to their members, they have partnered with First Call Computer Solutions, one of Montana's top Managed Service Providers. As technology evolves, cyber...

How a vCIO Can Skyrocket You to Your Company Vision!

You may have heard the saying, "You are the average of the five people you spend the most time with." If you believe in this law of averages, you could say those five people help shape who you are, where your life succeeds or fails, and where you focus your attention....

What is a Done WITH You IT Department?

There is a common misconception that an IT department can only consist of either an internal IT Team or fully outsourcing to an IT partner. However, every business has varying IT needs depending on the size and complexity of their business. The misconception is that...

How to Prioritize Your Technology Gaps

Today's technology-based businesses must deal with multiple issues, including cyberthreats, head-to-head competition and regulatory compliance. Hence, keeping your technology infrastructure up to date is critical, and a technology audit is the best place to start. A...

What is Co-Managed IT – BLOG

There is a common misconception that an IT department can only consist of either an internal IT Team or fully outsourcing to an IT partner. However, every business has varying IT needs depending on the size and complexity of their business. The misconception is that...

6 Questions to Ask Before Implementing a Technology Change

It can be exciting to introduce new technology into your business. Finding a solution that will help your team members do their jobs more efficiently and effectively by filling a gap in your technology infrastructure is certainly an achievement. However, before you...

How to Choose the Right Printer for Your Business

You're about to read the most exciting and interesting blog of the year. Hang on tight. This one's a doozy! How to pick a printer! Okay… so maybe my enthusiasm is a bit much for something that puts ink on paper. When I told my colleagues that I was writing a blog on...

It is Time to Partner with a Managed IT Service Provider

If you are unhappy with your current IT provider or simply feel that you are lacking the necessary tools and solutions, it may be time to revisit and make changes to your IT Structure!

BREAK-IT AND FIX-IT DOESN’T WORK

BREAK-IT AND FIX-IT DOESN’T WORK

Break-it and fix-it is a passive maintenance method where a company waits for its equipment to break and then searches out the best way to repair or resolve the issue(s). This method is not cost-effective as it increases downtime and requires more resources than...

5 Signs You Need Co-Managed IT

5 Signs You Need Co-Managed IT

  Done WITH You IT is designed for companies that already have internal IT and would like to keep it that way. It's intended for savvy folks that want to leverage the years of experience and mature tools that an outside company can provide while maintaining the...

What is a Done WITH You IT Department?

What is a Done WITH You IT Department?

There is a common misconception that an IT department can only consist of either an internal IT Team or fully outsourcing to an IT partner. However, every business has varying IT needs depending on the size and complexity of their business. The misconception is that...

How to Prioritize Your Technology Gaps

How to Prioritize Your Technology Gaps

Today's technology-based businesses must deal with multiple issues, including cyberthreats, head-to-head competition and regulatory compliance. Hence, keeping your technology infrastructure up to date is critical, and a technology audit is the best place to start. A...

MANAGED CYBERSECURITY

Balancing a Proactive and Reactive Approach to Cyber Incidents

A cyber incident is a type of security event that can harm a business like yours. Ranging from data breaches and system failures to malware attacks and phishing scams, these incidents can hinder productivity, revenue growth and customer satisfaction.   In most...

Cyber Incident Response 101 for Small Businesses

As a small business, you may have to deal with similar scenarios, stolen credentials, data, etc. caused by phishing attacks, ransomware, malware or any other security threat.  The question is, do you have a plan in place to respond quickly and effectively to minimize...

Cyber Incident Prevention Best Practices for Small Businesses 

As a small business owner, you may think you are “too small” to be the target of cybercrime because you aren’t a large, multimillion-dollar company. However, this couldn’t be further from the truth. Although the media mainly focuses on attacks on big businesses, small...

Embrace the CHANGE BLOG

The first password I ever created was 3232; it was my basketball jersey number twice. That was not exactly a secure password, but I could use it and not have any issues for years. Unfortunately, times now are no so simple. A four-character numeric password would be...

Cybersecurity is like Ogres

Is your business's approach to cybersecurity more like Humpty Dumpty than Shrek? No, I'm not crazy, but I'm sure you are thinking, "What the heck is this guy talking about?" Let me say it a little different, does your cybersecurity have a hard exterior with a soft...

Montana CMMC Assistance

The Cybersecurity Maturity Model Certification or CMMC is seemingly overwhelming. A new cybersecurity framework, five different levels of maturity, 17 capability domains, 43 capabilities/, 171 practices, 3rd party assessors, defense contracting requirements, and...

Why “thinking outside the box” could be wrong for Cybersecurity.

Your business information, computers, and networks will never stay “protected” from cyber-attacks if you stick to the same old security methods forever. Cyber attacks are becoming more sophisticated every year, which means the way you secure your business should as...

5 Cybersecurity Trends We Expect in 2021

It may not come as a surprise that operating a business is an expensive venture. When a business is faced with technical problems on their network, software or equipment, costs go beyond just a financial standpoint. The time that employees spend trying to fix these...

Do I Need Advanced Security?

Ever wonder if security is the right option for you? Check out this week’s

The Dangers of the Inbox

Every now and then, an email with a catchy subject line appears in your inbox and you end up clicking on it, either because you’re curious about the subject line or because you assume the sender is trustworthy. Unfortunately, this is how most cyberattacks tend to begin – with a single click. What unfolds next only puts your security and the security of your business in grave danger.

Embrace the CHANGE BLOG

Embrace the CHANGE BLOG

The first password I ever created was 3232; it was my basketball jersey number twice. That was not exactly a secure password, but I could use it and not have any issues for years. Unfortunately, times now are no so simple. A four-character numeric password would be...

Cybersecurity is like Ogres

Cybersecurity is like Ogres

Is your business's approach to cybersecurity more like Humpty Dumpty than Shrek? No, I'm not crazy, but I'm sure you are thinking, "What the heck is this guy talking about?" Let me say it a little different, does your cybersecurity have a hard exterior with a soft...

Montana CMMC Assistance

Montana CMMC Assistance

The Cybersecurity Maturity Model Certification or CMMC is seemingly overwhelming. A new cybersecurity framework, five different levels of maturity, 17 capability domains, 43 capabilities/, 171 practices, 3rd party assessors, defense contracting requirements, and...

MANAGED WORKPLACE

It is Time to Partner with a Managed IT Service Provider

If you are unhappy with your current IT provider or simply feel that you are lacking the necessary tools and solutions, it may be time to revisit and make changes to your IT Structure!

5 Signs You Need a New Help Desk

Are you satisfied with the results of your Help Desk? Read the 5 signs it may be time to find a new Help Desk.

BREAK-IT AND FIX-IT DOESN’T WORK

Break-it and fix-it is a passive maintenance method where a company waits for its equipment to break and then searches out the best way to repair or resolve the issue(s). This method is not cost-effective as it increases downtime and requires more resources than...

Balancing a Proactive and Reactive Approach to Cyber Incidents

A cyber incident is a type of security event that can harm a business like yours. Ranging from data breaches and system failures to malware attacks and phishing scams, these incidents can hinder productivity, revenue growth and customer satisfaction.   In most...

Cyber Incident Response 101 for Small Businesses

As a small business, you may have to deal with similar scenarios, stolen credentials, data, etc. caused by phishing attacks, ransomware, malware or any other security threat.  The question is, do you have a plan in place to respond quickly and effectively to minimize...

Cyber Incident Prevention Best Practices for Small Businesses 

As a small business owner, you may think you are “too small” to be the target of cybercrime because you aren’t a large, multimillion-dollar company. However, this couldn’t be further from the truth. Although the media mainly focuses on attacks on big businesses, small...

This Superpower Could Have Made Your Digital Transition Easier.

When our beautiful state of Montana issued the first stay-at-home directive in March 2020 due to COVID-19, there was a mad dash to figure out what this meant for employees and their ability to continue to do their job. But unfortunately, it came to light that many...

5 Signs You Need Co-Managed IT

  Done WITH You IT is designed for companies that already have internal IT and would like to keep it that way. It's intended for savvy folks that want to leverage the years of experience and mature tools that an outside company can provide while maintaining the...

Montana Credit Union Network Partners with First Call Computer Solutions

Montana's Credit Unions exists to promote and enhance a thriving credit union community. To fulfill this duty to their members, they have partnered with First Call Computer Solutions, one of Montana's top Managed Service Providers. As technology evolves, cyber...

How a vCIO Can Skyrocket You to Your Company Vision!

You may have heard the saying, "You are the average of the five people you spend the most time with." If you believe in this law of averages, you could say those five people help shape who you are, where your life succeeds or fails, and where you focus your attention....

What is a Done WITH You IT Department?

There is a common misconception that an IT department can only consist of either an internal IT Team or fully outsourcing to an IT partner. However, every business has varying IT needs depending on the size and complexity of their business. The misconception is that...
5 Signs You Need a New Help Desk

5 Signs You Need a New Help Desk

While many of the additional consulting/advisement roles are essential, the primary reason folks look for outside IT services is for the Help Desk! Where do you go when things are broken? Who do you turn to when that critical piece of software isn't producing the...

BREAK-IT AND FIX-IT DOESN’T WORK

BREAK-IT AND FIX-IT DOESN’T WORK

Break-it and fix-it is a passive maintenance method where a company waits for its equipment to break and then searches out the best way to repair or resolve the issue(s). This method is not cost-effective as it increases downtime and requires more resources than...

MANAGED VOICE

This Superpower Could Have Made Your Digital Transition Easier.

When our beautiful state of Montana issued the first stay-at-home directive in March 2020 due to COVID-19, there was a mad dash to figure out what this meant for employees and their ability to continue to do their job. But unfortunately, it came to light that many...

What is Microsoft Business Voice?

Did you know that your Microsoft Teams application can be set up to be your one-and-only business telephone solution? Businesses with less than 300 employees who have implemented Microsoft Teams may purchase the Microsoft Business Voice add-on, allowing Teams users to...

Ditch Your Desk Phone

How do you currently view your business phone system?   Is it flexible and adaptable, or a stubborn mule that refuses to budge? Wouldn’t it be nice if your current system worked with you rather than against you? Many business owners are unaware of how embracing a...

Flexible – The Future of Work

The COVID-19 Pandemic unwillingly thrust companies into an all-or-nothing remote worker environment.  Small to mid-size businesses (SMBs) found themselves coming up short in providing the right solution for their employees. SMBs urgently, and in many cases without...

What are Flexible Workers?

Before you ask, no. Flexible workers are not employees who attend some new workplace yoga class trend. Please rest assured that there is no exercise required when working flexibly. Rather, the term is used to describe a more realistic and dynamic type of worker.  ...
BREAK-IT AND FIX-IT DOESN’T WORK

BREAK-IT AND FIX-IT DOESN’T WORK

Break-it and fix-it is a passive maintenance method where a company waits for its equipment to break and then searches out the best way to repair or resolve the issue(s). This method is not cost-effective as it increases downtime and requires more resources than...

5 Signs You Need Co-Managed IT

5 Signs You Need Co-Managed IT

  Done WITH You IT is designed for companies that already have internal IT and would like to keep it that way. It's intended for savvy folks that want to leverage the years of experience and mature tools that an outside company can provide while maintaining the...

What is a Done WITH You IT Department?

What is a Done WITH You IT Department?

There is a common misconception that an IT department can only consist of either an internal IT Team or fully outsourcing to an IT partner. However, every business has varying IT needs depending on the size and complexity of their business. The misconception is that...

How to Prioritize Your Technology Gaps

How to Prioritize Your Technology Gaps

Today's technology-based businesses must deal with multiple issues, including cyberthreats, head-to-head competition and regulatory compliance. Hence, keeping your technology infrastructure up to date is critical, and a technology audit is the best place to start. A...

CLOUD SERVICES

How to Move to the Microsoft Cloud – One Step at a Time (for SMBs)

We get it. Change is hard. Especially when you know that the change will permanently alter the way you conduct your business. Many small to medium-sized businesses have realized the benefits of moving to the cloud but have not yet made the change because they are...

File Management Culture Shift

In 1973, the advent of the Local Area Network (LAN) was introduced.  This new technology-enabled businesses to connect their computers, share and distribute applications, and most importantly, provide a common disk storage area for all LAN users...

HAVING TROUBLE DECIDING IF YOUR BUSINESS NEED CLOUD STORAGE OR ONLINE BACKUPS?

It is easy to confuse the differences between cloud storage and online backups. At first glance, they both appear to do similar things. As a business decision maker, knowing and understanding when to use cloud storage or online backups can be the difference between...

MICROSOFT TEAMS

Everything You Think You Know About Teams is Wrong.

Well, probably not, but you may find a few common misperceptions here that could change your strategic planning for your company's technology platform over the next decade.The adoption and implementation of Microsoft Teams® can be an operational game-changer for...

There’s No “I” in Teams!

Implementing Microsoft Teams is one of those things that can be easy to screw up and a pain in the hinny to fix. The tool's abilities are deep and wide, and its effects on your organization can be substantial. Hence, it is crucial to take the time to plan for your...

5 Questions to Guide You Buying a Microsoft Teams Phone System

No matter what your business does, communication with coworkers and customers is critical to your success. There are many different communication forms, including email and chat, but voice communication continues to be a key tool within most if not all businesses. Not...

What is Microsoft Teams?

When looking for a Unified Communication and Collaboration tool, Microsoft Teams is the most robust, secure, and cost-effective software available on the market. Created by arguably the greatest pioneer in the digital age, Microsoft Teams has the power to...

5 Ways Microsoft Teams Can Deliver Immediate Benefit to Your Company

Microsoft Teams is an anchor point for the entire Microsoft 365 cloud platform. Teams can offer your company an excellent starting point for your entire Cloud Strategy whether you are at the starting point of your Cloud journey, or you are well along on your path.

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