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MANAGED IT

5 Signs You Need Co-Managed IT

  Done WITH You IT is designed for companies that already have internal IT and would like to keep it that way. It's intended for savvy folks that want to leverage the years of experience and mature tools that an outside company can provide while maintaining the...

Montana Credit Union Network Partners with First Call Computer Solutions

Montana's Credit Unions exists to promote and enhance a thriving credit union community. To fulfill this duty to their members, they have partnered with First Call Computer Solutions, one of Montana's top Managed Service Providers. As technology evolves, cyber...

What is a Done WITH You IT Department?

There is a common misconception that an IT department can only consist of either an internal IT Team or fully outsourcing to an IT partner. However, every business has varying IT needs depending on the size and complexity of their business. The misconception is that...

How to Prioritize Your Technology Gaps

Today's technology-based businesses must deal with multiple issues, including cyberthreats, head-to-head competition and regulatory compliance. Hence, keeping your technology infrastructure up to date is critical, and a technology audit is the best place to start. A...

What is Co-Managed IT – BLOG

There is a common misconception that an IT department can only consist of either an internal IT Team or fully outsourcing to an IT partner. However, every business has varying IT needs depending on the size and complexity of their business. The misconception is that...

6 Questions to Ask Before Implementing a Technology Change

It can be exciting to introduce new technology into your business. Finding a solution that will help your team members do their jobs more efficiently and effectively by filling a gap in your technology infrastructure is certainly an achievement. However, before you...

How to Choose the Right Printer for Your Business

You're about to read the most exciting and interesting blog of the year. Hang on tight. This one's a doozy! How to pick a printer! Okay… so maybe my enthusiasm is a bit much for something that puts ink on paper. When I told my colleagues that I was writing a blog on...

It is Time to Partner with a Managed IT Service Provider

If you are unhappy with your current IT provider or simply feel that you are lacking the necessary tools and solutions, it may be time to revisit and make changes to your IT Structure!

5 Things You Should Do RIGHT NOW to Preserve Your Network and Systems

1. Back up Files Every Day As catastrophic as data loss is, the number of businesses that still are not backing up their network is unbelievable. According to the Symantec Small to Medium Size Businesses (SMB) data, only 23% of SMBs are backing up their data daily,...

3 Things to Think About Before Hiring Another Inside IT Person

While it may seem like a good idea to hire additional internal IT staff, this blog is going to line out why instead, you should look to hire a partner to Co-manage your IT. Let's line out the key factors that influence the decision regarding hiring an additional...
5 Signs You Need Co-Managed IT

5 Signs You Need Co-Managed IT

  Done WITH You IT is designed for companies that already have internal IT and would like to keep it that way. It's intended for savvy folks that want to leverage the years of experience and mature tools that an outside company can provide while maintaining the...

What is a Done WITH You IT Department?

What is a Done WITH You IT Department?

There is a common misconception that an IT department can only consist of either an internal IT Team or fully outsourcing to an IT partner. However, every business has varying IT needs depending on the size and complexity of their business. The misconception is that...

How to Prioritize Your Technology Gaps

How to Prioritize Your Technology Gaps

Today's technology-based businesses must deal with multiple issues, including cyberthreats, head-to-head competition and regulatory compliance. Hence, keeping your technology infrastructure up to date is critical, and a technology audit is the best place to start. A...

What is Co-Managed IT – BLOG

What is Co-Managed IT – BLOG

There is a common misconception that an IT department can only consist of either an internal IT Team or fully outsourcing to an IT partner. However, every business has varying IT needs depending on the size and complexity of their business. The misconception is that...

MANAGED CYBERSECURITY

Embrace the CHANGE BLOG

The first password I ever created was 3232; it was my basketball jersey number twice. That was not exactly a secure password, but I could use it and not have any issues for years. Unfortunately, times now are no so simple. A four-character numeric password would be...

Cybersecurity is like Ogres

Is your business's approach to cybersecurity more like Humpty Dumpty than Shrek? No, I'm not crazy, but I'm sure you are thinking, "What the heck is this guy talking about?" Let me say it a little different, does your cybersecurity have a hard exterior with a soft...

Montana CMMC Assistance

The Cybersecurity Maturity Model Certification or CMMC is seemingly overwhelming. A new cybersecurity framework, five different levels of maturity, 17 capability domains, 43 capabilities/, 171 practices, 3rd party assessors, defense contracting requirements, and...

Why “thinking outside the box” could be wrong for Cybersecurity.

Your business information, computers, and networks will never stay “protected” from cyber-attacks if you stick to the same old security methods forever. Cyber attacks are becoming more sophisticated every year, which means the way you secure your business should as...

5 Cybersecurity Trends We Expect in 2021

It may not come as a surprise that operating a business is an expensive venture. When a business is faced with technical problems on their network, software or equipment, costs go beyond just a financial standpoint. The time that employees spend trying to fix these...

Do I Need Advanced Security?

Ever wonder if security is the right option for you? Check out this week’s

The Dangers of the Inbox

Every now and then, an email with a catchy subject line appears in your inbox and you end up clicking on it, either because you’re curious about the subject line or because you assume the sender is trustworthy. Unfortunately, this is how most cyberattacks tend to begin – with a single click. What unfolds next only puts your security and the security of your business in grave danger.

Top 10 Ways Cybersecurity Threats and the Pandemic are Alike

I never thought, even after countless Hollywood’s dystopian movies I have seen, I’d experience a pandemic in my lifetime.  A cybersecurity incident on the other hand, I absolutely knew I would experience.  Either on behalf of a client, or within the walls of my own...

Your Office 365 credentials are on the Dark Web. No sweat!

I just received an alert from my organization’s identity monitoring service stating one of my employee’s Office 365 email credentials were found on the Dark Web. Now let us get real for a minute. When the prince of Nigeria emails you requesting a transfer of $1000...

Top 5 reasons you should care about Managed Detection and Response (MDR)

Managed Detection and Response is a suite of tools designed to detect and alert on security related events. Like an invisible mustache, things could be happening right under your nose and you wouldn’t even know it.   Below you will find a few questions that can help...
Embrace the CHANGE BLOG

Embrace the CHANGE BLOG

The first password I ever created was 3232; it was my basketball jersey number twice. That was not exactly a secure password, but I could use it and not have any issues for years. Unfortunately, times now are no so simple. A four-character numeric password would be...

Cybersecurity is like Ogres

Cybersecurity is like Ogres

Is your business's approach to cybersecurity more like Humpty Dumpty than Shrek? No, I'm not crazy, but I'm sure you are thinking, "What the heck is this guy talking about?" Let me say it a little different, does your cybersecurity have a hard exterior with a soft...

Montana CMMC Assistance

Montana CMMC Assistance

The Cybersecurity Maturity Model Certification or CMMC is seemingly overwhelming. A new cybersecurity framework, five different levels of maturity, 17 capability domains, 43 capabilities/, 171 practices, 3rd party assessors, defense contracting requirements, and...

5 Cybersecurity Trends We Expect in 2021

5 Cybersecurity Trends We Expect in 2021

It may not come as a surprise that operating a business is an expensive venture. When a business is faced with technical problems on their network, software or equipment, costs go beyond just a financial standpoint. The time that employees spend trying to fix these...

Do I Need Advanced Security?

Do I Need Advanced Security?

Does everyone need advanced security for their network? The answer is no more than the world needs more COVID, but if you do need Advanced Security, it's kind of like a fire extinguisher at that point, if you need it, you REALLY NEED IT.Does your business need to...

MANAGED WORKPLACE

It is Time to Partner with a Managed IT Service Provider

If you are unhappy with your current IT provider or simply feel that you are lacking the necessary tools and solutions, it may be time to revisit and make changes to your IT Structure!

This Superpower Could Have Made Your Digital Transition Easier.

When our beautiful state of Montana issued the first stay-at-home directive in March 2020 due to COVID-19, there was a mad dash to figure out what this meant for employees and their ability to continue to do their job. But unfortunately, it came to light that many...

5 Signs You Need Co-Managed IT

  Done WITH You IT is designed for companies that already have internal IT and would like to keep it that way. It's intended for savvy folks that want to leverage the years of experience and mature tools that an outside company can provide while maintaining the...

Montana Credit Union Network Partners with First Call Computer Solutions

Montana's Credit Unions exists to promote and enhance a thriving credit union community. To fulfill this duty to their members, they have partnered with First Call Computer Solutions, one of Montana's top Managed Service Providers. As technology evolves, cyber...

What is a Done WITH You IT Department?

There is a common misconception that an IT department can only consist of either an internal IT Team or fully outsourcing to an IT partner. However, every business has varying IT needs depending on the size and complexity of their business. The misconception is that...

What is Microsoft Business Voice?

Did you know that your Microsoft Teams application can be set up to be your one-and-only business telephone solution? Businesses with less than 300 employees who have implemented Microsoft Teams may purchase the Microsoft Business Voice add-on, allowing Teams users to...

Secure Banking in 2022

Valley Bank of Kalispell Valley Bank of Kalispell(VBK) was chartered in 1911 as the State Bank of Somers and was located in downtown Somers. In 1964, the charter was moved to our present location in Kalispell, and the name changed to Valley Bank of Kalispell. The Bank...

Bank Begins to Reinvest in Technology

Pioneer Federal Savings and Loan Association Pioneer Federal Savings and Loan Association is dedicated to providing quality services and products to its customers, all the while remaining financially strong and adding value to the quality of life in the communities it...

Ditch Your Desk Phone

How do you currently view your business phone system?   Is it flexible and adaptable, or a stubborn mule that refuses to budge? Wouldn’t it be nice if your current system worked with you rather than against you? Many business owners are unaware of how embracing a...

Embrace the CHANGE BLOG

The first password I ever created was 3232; it was my basketball jersey number twice. That was not exactly a secure password, but I could use it and not have any issues for years. Unfortunately, times now are no so simple. A four-character numeric password would be...

Partnering with Partners in Home Care

Read to learn how First Call has helped Partners in Home Care align their IT with their business needs after internal changes prompted for a call to action!

5 Signs You Need Co-Managed IT

5 Signs You Need Co-Managed IT

  Done WITH You IT is designed for companies that already have internal IT and would like to keep it that way. It's intended for savvy folks that want to leverage the years of experience and mature tools that an outside company can provide while maintaining the...

What is a Done WITH You IT Department?

What is a Done WITH You IT Department?

There is a common misconception that an IT department can only consist of either an internal IT Team or fully outsourcing to an IT partner. However, every business has varying IT needs depending on the size and complexity of their business. The misconception is that...

What is Microsoft Business Voice?

What is Microsoft Business Voice?

Did you know that your Microsoft Teams application can be set up to be your one-and-only business telephone solution? Businesses with less than 300 employees who have implemented Microsoft Teams may purchase the Microsoft Business Voice add-on, allowing Teams users to...

Secure Banking in 2022

Secure Banking in 2022

Valley Bank of Kalispell Valley Bank of Kalispell(VBK) was chartered in 1911 as the State Bank of Somers and was located in downtown Somers. In 1964, the charter was moved to our present location in Kalispell, and the name changed to Valley Bank of Kalispell. The Bank...

MANAGED VOICE

This Superpower Could Have Made Your Digital Transition Easier.

When our beautiful state of Montana issued the first stay-at-home directive in March 2020 due to COVID-19, there was a mad dash to figure out what this meant for employees and their ability to continue to do their job. But unfortunately, it came to light that many...

What is Microsoft Business Voice?

Did you know that your Microsoft Teams application can be set up to be your one-and-only business telephone solution? Businesses with less than 300 employees who have implemented Microsoft Teams may purchase the Microsoft Business Voice add-on, allowing Teams users to...

Ditch Your Desk Phone

How do you currently view your business phone system?   Is it flexible and adaptable, or a stubborn mule that refuses to budge? Wouldn’t it be nice if your current system worked with you rather than against you? Many business owners are unaware of how embracing a...

Flexible – The Future of Work

The COVID-19 Pandemic unwillingly thrust companies into an all-or-nothing remote worker environment.  Small to mid-size businesses (SMBs) found themselves coming up short in providing the right solution for their employees. SMBs urgently, and in many cases without...

What are Flexible Workers?

Before you ask, no. Flexible workers are not employees who attend some new workplace yoga class trend. Please rest assured that there is no exercise required when working flexibly. Rather, the term is used to describe a more realistic and dynamic type of worker.  ...
5 Signs You Need Co-Managed IT

5 Signs You Need Co-Managed IT

  Done WITH You IT is designed for companies that already have internal IT and would like to keep it that way. It's intended for savvy folks that want to leverage the years of experience and mature tools that an outside company can provide while maintaining the...

What is a Done WITH You IT Department?

What is a Done WITH You IT Department?

There is a common misconception that an IT department can only consist of either an internal IT Team or fully outsourcing to an IT partner. However, every business has varying IT needs depending on the size and complexity of their business. The misconception is that...

How to Prioritize Your Technology Gaps

How to Prioritize Your Technology Gaps

Today's technology-based businesses must deal with multiple issues, including cyberthreats, head-to-head competition and regulatory compliance. Hence, keeping your technology infrastructure up to date is critical, and a technology audit is the best place to start. A...

What is Co-Managed IT – BLOG

What is Co-Managed IT – BLOG

There is a common misconception that an IT department can only consist of either an internal IT Team or fully outsourcing to an IT partner. However, every business has varying IT needs depending on the size and complexity of their business. The misconception is that...

CLOUD SERVICES

How to Move to the Microsoft Cloud – One Step at a Time (for SMBs)

We get it. Change is hard. Especially when you know that the change will permanently alter the way you conduct your business. Many small to medium-sized businesses have realized the benefits of moving to the cloud but have not yet made the change because they are...

File Management Culture Shift

In 1973, the advent of the Local Area Network (LAN) was introduced.  This new technology-enabled businesses to connect their computers, share and distribute applications, and most importantly, provide a common disk storage area for all LAN users...

HAVING TROUBLE DECIDING IF YOUR BUSINESS NEED CLOUD STORAGE OR ONLINE BACKUPS?

It is easy to confuse the differences between cloud storage and online backups. At first glance, they both appear to do similar things. As a business decision maker, knowing and understanding when to use cloud storage or online backups can be the difference between...

MICROSOFT TEAMS

Everything You Think You Know About Teams is Wrong.

Well, probably not, but you may find a few common misperceptions here that could change your strategic planning for your company's technology platform over the next decade.The adoption and implementation of Microsoft Teams® can be an operational game-changer for...

There’s No “I” in Teams!

Implementing Microsoft Teams is one of those things that can be easy to screw up and a pain in the hinny to fix. The tool's abilities are deep and wide, and its effects on your organization can be substantial. Hence, it is crucial to take the time to plan for your...

5 Questions to Guide You Buying a Microsoft Teams Phone System

No matter what your business does, communication with coworkers and customers is critical to your success. There are many different communication forms, including email and chat, but voice communication continues to be a key tool within most if not all businesses. Not...

What is Microsoft Teams?

When looking for a Unified Communication and Collaboration tool, Microsoft Teams is the most robust, secure, and cost-effective software available on the market. Created by arguably the greatest pioneer in the digital age, Microsoft Teams has the power to...

5 Ways Microsoft Teams Can Deliver Immediate Benefit to Your Company

Microsoft Teams is an anchor point for the entire Microsoft 365 cloud platform. Teams can offer your company an excellent starting point for your entire Cloud Strategy whether you are at the starting point of your Cloud journey, or you are well along on your path.

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