IT BLOG
MANAGED IT
Swapping Partners: Yes, No or Wait?
Dancing alone can be fun. But in the world of business, it is a recipe for failure. If you are like most organizations, you have multiple partners navigating the floor at any given time. As the dance heats up, the beat quickens, or someone decides to change up the...
Top 5 reasons you should care about Managed Detection and Response (MDR)
Managed Detection and Response is a suite of tools designed to detect and alert on security related events. Like an invisible mustache, things could be happening right under your nose and you wouldn’t even know it. Below you will find a few questions that can help...
This Superpower Could Have Made Your COVID Transition Easier.
When our beautiful state of Montana issued the first stay at home directive in March, there was a mad dash to figure out what this meant for employees and their ability to continue to do their job. There was a lot of uncertainty around how company data and...
5 Signs You Need a New Help Desk
(So many RED Flags!) While many of the additional consulting/advisement roles are important, the primary reason folks look for outside IT services is for the Help Desk. Where do you go when things are broken? Who do you turn to when that critical piece of software...
Raise Your Expectations – IT is in a New Era
Blog Written by Conor Smith, CEO of First Call For 20 years I’ve been guiding companies and helping them implement IT. The expectations of business leaders has evolved. The short version looks like this: Accounting needs a...
Work Where You Want with Managed Services
There are a lot of different solutions out there for what is needed to work remotely, but the outcome should always be the same. Happy employees means happy customers and happy business owners! Although the solutions may change and the options may...
MANAGED CYBERSECURITY
Passwords 101
A business’s cybersecurity starts with their employee’s passwords. No amount of network security or locks can protect a business if the passwords that the company’s employees are using have been hacked. Here a few basic practices that you should teach yourself and...
Top 3 Ways SMBs Cut Their Security Spend
The time to think “My business is too small for cyber-attacks” has passed. Cybercriminals are now increasingly targeting small to medium-sized businesses. This is due to the widely known fact that many SMBs do not prioritize their budget to include proper internet...
5 SECURITY PRACTICES TO TEACH YOUR EMPLOYEES
Many businesses provide their employees with the necessary devices that they need to conduct their work, such as mobile phones, laptops, or tablets. Surprisingly, not many businesses train their employees on the best practices to keep their work devices secure. ...
CAN YOU REALLY AFFORD NOT TO HAVE A BACKUP PLAN?
According to Symantec SMB, 50% of SMBs admit to having no backup and disaster recovery plan in place. 41% of those surveyed confessed that they had never even given much thought to implementing a disaster recovery or business continuity plan. If you are one of them,...
MANAGED WORKPLACE
3 Things to Think About Before Hiring Another Inside IT Person
While it may seem like a good idea to hire additional internal IT staff, this blog is going to line out why instead, you should look to hire a partner to Co-manage your IT. Let's line out the key factors that influence the decision regarding hiring an additional...
What is Microsoft Business Voice?
Did you know that your Microsoft Teams application can be set up to be your one-and-only business telephone solution? Businesses with less than 300 employees who have implemented Microsoft Teams may purchase the Microsoft Business Voice add-on, allowing Teams users to...
Cybersecurity is like Ogres
And Ogres are like Onions.Is your business's approach to cybersecurity more like Humpty Dumpty than Shrek? No, I'm not crazy, but I'm sure you are thinking, "What the heck is this guy talking about?" Let me say it a little different, does your cybersecurity have a...
Why “thinking outside the box” could be wrong for Cybersecurity.
Your business information, computers, and networks will never stay “protected” from cyber-attacks if you stick to the same old security methods forever. Cyber attacks are becoming more sophisticated every year, which means the way you secure your business should as...
Secure Banking in 2021
Valley Bank of Kalispell Valley Bank of Kalispell(VBK) was chartered in 1911 as the State Bank of Somers and was located in downtown Somers. In 1964, the charter was moved to our present location in Kalispell, and the name changed to Valley Bank of Kalispell. The Bank...
Bank Begins to Reinvest in Technology
Pioneer Federal Savings and Loan Association Pioneer Federal Savings and Loan Association is dedicated to providing quality services and products to its customers, all the while remaining financially strong and adding value to the quality of life in the communities it...
MANAGED VOICE
Swapping Partners: Yes, No or Wait?
Dancing alone can be fun. But in the world of business, it is a recipe for failure. If you are like most organizations, you have multiple partners navigating the floor at any given time. As the dance heats up, the beat quickens, or someone decides to change up the...
Top 5 reasons you should care about Managed Detection and Response (MDR)
Managed Detection and Response is a suite of tools designed to detect and alert on security related events. Like an invisible mustache, things could be happening right under your nose and you wouldn’t even know it. Below you will find a few questions that can help...
This Superpower Could Have Made Your COVID Transition Easier.
When our beautiful state of Montana issued the first stay at home directive in March, there was a mad dash to figure out what this meant for employees and their ability to continue to do their job. There was a lot of uncertainty around how company data and...
5 Signs You Need a New Help Desk
(So many RED Flags!) While many of the additional consulting/advisement roles are important, the primary reason folks look for outside IT services is for the Help Desk. Where do you go when things are broken? Who do you turn to when that critical piece of software...
Raise Your Expectations – IT is in a New Era
Blog Written by Conor Smith, CEO of First Call For 20 years I’ve been guiding companies and helping them implement IT. The expectations of business leaders has evolved. The short version looks like this: Accounting needs a...
Work Where You Want with Managed Services
There are a lot of different solutions out there for what is needed to work remotely, but the outcome should always be the same. Happy employees means happy customers and happy business owners! Although the solutions may change and the options may...
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