IT BLOG
MANAGED IT
Questions You Should Be Asking When Considering a Managed Service Provider
These days it seems like there is a new MSP popping up every week. Deciphering their rhetoric is no easy task. The truth is every organization has different needs and every MSP has a different offering. No matter what the offering, there are multiple factors that you...
Swapping Partners: Yes, No or Wait?
Dancing alone can be fun. But in the world of business, it is a recipe for failure. If you are like most organizations, you have multiple partners navigating the floor at any given time. As the dance heats up, the beat quickens, or someone decides to change up the...
Top 5 reasons you should care about Managed Detection and Response (MDR)
Managed Detection and Response is a suite of tools designed to detect and alert on security related events. Like an invisible mustache, things could be happening right under your nose and you wouldn’t even know it. Below you will find a few questions that can help...
Raise Your Expectations – IT is in a New Era
Blog Written by Conor Smith, CEO of First Call For 20 years I’ve been guiding companies and helping them implement IT. The expectations of business leaders has evolved. The short version looks like this: Accounting needs a...
Work Where You Want with Managed Services
There are a lot of different solutions out there for what is needed to work remotely, but the outcome should always be the same. Happy employees means happy customers and happy business owners! Although the solutions may change and the options may...
Speed Up Your Slow Computer at the Office
There is not much that is more frustrating than trying to conduct work on a slow computer. For many people, sitting there watching their mouse spin on the screen is enough for them to kick their computer to the curb. If you are at your wit’s end, trying to get your...
MANAGED CYBERSECURITY
5 SECURITY PRACTICES TO TEACH YOUR EMPLOYEES
Many businesses provide their employees with the necessary devices that they need to conduct their work, such as mobile phones, laptops, or tablets. Surprisingly, not many businesses train their employees on the best practices to keep their work devices secure. ...
CAN YOU REALLY AFFORD NOT TO HAVE A BACKUP PLAN?
According to Symantec SMB, 50% of SMBs admit to having no backup and disaster recovery plan in place. 41% of those surveyed confessed that they had never even given much thought to implementing a disaster recovery or business continuity plan. If you are one of them,...
MANAGED WORKPLACE
What is Co-Managed IT – BLOG
There is a common misconception that an IT department can only consist of either an internal IT Team or fully outsourcing to an IT partner. However, every business has varying IT needs depending on the size and complexity of their business. The misconception is that...
6 Questions to Ask Before Implementing a Technology Change
It can be exciting to introduce new technology into your business. Finding a solution that will help your team members do their jobs more efficiently and effectively by filling a gap in your technology infrastructure is certainly an achievement. However, before you...
Montana Dental Office’s Technology continues to Grow and Flourish with First Call
FAMILY DENTAL GROUP Locally owned, patient-focused dental clinic. They have been located in the Southgate Mall in Missoula, Montana since 1982 and moved to its current location in 2008. While the storefront looks like a little “Mom and Pop” dental office there is a...
Expanding IT Access Into Rural Montana
FERGUS COUNTY Fergus county is geographically the most central location in Montana serves a primarily rural population of approximately 12,000 spread across 4,350 sq miles. It has a full range of municipal services including county law enforcement, land management and...
How to Choose the Right Printer for Your Business
You're about to read the most exciting and interesting blog of the year. Hang on tight. This one's a doozy! How to pick a printer! Okay… so maybe my enthusiasm is a bit much for something that puts ink on paper. When I told my colleagues that I was writing a blog on...
First Call Helps Montana Healthcare Practice Implement Technology for Virtual Consultations
Alpine Oral and Facial Surgery is located in Missoula Montana. They help patients across the state with a number of surgical and healthcare needs, including solutions for health problems like sleep apnea, jaw deformities, dental issues, and chronic TMJ pain. ...
MANAGED VOICE
Questions You Should Be Asking When Considering a Managed Service Provider
These days it seems like there is a new MSP popping up every week. Deciphering their rhetoric is no easy task. The truth is every organization has different needs and every MSP has a different offering. No matter what the offering, there are multiple factors that you...
Swapping Partners: Yes, No or Wait?
Dancing alone can be fun. But in the world of business, it is a recipe for failure. If you are like most organizations, you have multiple partners navigating the floor at any given time. As the dance heats up, the beat quickens, or someone decides to change up the...
Top 5 reasons you should care about Managed Detection and Response (MDR)
Managed Detection and Response is a suite of tools designed to detect and alert on security related events. Like an invisible mustache, things could be happening right under your nose and you wouldn’t even know it. Below you will find a few questions that can help...
Raise Your Expectations – IT is in a New Era
Blog Written by Conor Smith, CEO of First Call For 20 years I’ve been guiding companies and helping them implement IT. The expectations of business leaders has evolved. The short version looks like this: Accounting needs a...
Work Where You Want with Managed Services
There are a lot of different solutions out there for what is needed to work remotely, but the outcome should always be the same. Happy employees means happy customers and happy business owners! Although the solutions may change and the options may...
Speed Up Your Slow Computer at the Office
There is not much that is more frustrating than trying to conduct work on a slow computer. For many people, sitting there watching their mouse spin on the screen is enough for them to kick their computer to the curb. If you are at your wit’s end, trying to get your...
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