Did you know that your Microsoft Teams application can be set up to be your one-and-only business telephone solution? Businesses with less than 300 employees who have implemented Microsoft Teams may purchase the Microsoft Business Voice add-on, allowing Teams users to make and receive phone calls using the Teams application on their computer and mobile device. This solution is excellent for businesses with remote workers looking to free up desk space and who wish to have more control over managing their phone system themselves.
This blog post will explain what the Microsoft Business Voice add-on includes and how it may benefit your business.
When Microsoft first released their Teams telephony solution, they had many different plans and features to choose from, making it overwhelming and confusing for businesses to implement. To make things simpler, Microsoft created their Business Voice bundle, which offers businesses all the phone system features they need, including call park, call forwarding, auto attendants, call queues, audio conferencing, and calling plans.
Initially, the idea of ditching your traditional desk phone and moving to a cloud-based solution may sound somewhat unconventional. For decades businesses have been relying on bulky hardware: desk phones, cords, and phone servers. All this to access business phone features such as auto attendants, hold music, and call transfers. Microsoft Business Voice allows you to ditch all that bulky hardware and begin relying on a softphone installed on your computer and mobile devices instead.
There are many benefits to switching to the Microsoft Teams Business Voice solution. Here are just a few:
Keep Your Personal Phone Numbers Private
With Microsoft Business Voice, you may use the Teams app on your cell phone to make and receive business calls, allowing traveling employees the ability to make and receive calls from anywhere using their work phones.
Less Hardware to Manage
Stay Focused During Your Day
Clear Up Desk Space
Take Control of Your Call Flows
The Microsoft Teams softphone allows you and your employees to easily manage call flows yourselves, rather than having to rely on your IT provider to make any changes.
Let's Work Together!
Schedule a discovery meeting with one of Microsoft Business Voice Experts to discuss how First Call can help you find the best Voice Solution for your Business!