Careers & Culture

First Call has been providing IT services and support for over 25 years. We have seen business models (and IT managed services companies) come and go. We even lost our way for a year or two back around 2010 when we got sucked into words like efficiency, profitability, and growth.

What we learned: if the relationships with the leaders, managers, and users aren’t strong with each client you are failing them. 

The trick is most IT companies believe they are in the IT business: servers, computers, clouds and firewalls. So, they designed their approach that way. First Call is in the service business and we have designed our business accordingly.

We work hard, but not too hard. We plan ahead and like to win. Process documentation isn’t an ugly word around here. We strive to deliver a superior service and we face adversity as a team working together to get better every day… unless, of course, we have a day off. We’re cooler than your average IT shop because we aren’t your average IT shop. 

When you work at First Call you join a spirited bunch of Montana diehards determined to have a dynamic and challenging career right here in the Big Sky state. We work in wonderful little places like Missoula, Kalispell, Butte, Great Falls and Helena! Places that mix just enough town and country to keep a person from feeling fenced in by daily commutes, airports or crowds. 

First Call Computer Solutions has been in business since 1998 and we don’t plan on going anywhere any time soon.

We pride ourselves on being a family-oriented company with a friendly, welcoming, and supportive culture.

We value employee growth and development and work hard to provide opportunities for ongoing training and advancement.

We are actively involved in the local communities we serve, and provide our employees with opportunities to give back and make a positive impact!

First Call Computer Solutions offers competitive salaries and benefits packages to attract and retain top talent.

We stay up-to-date with the latest technology trends and solutions and provide our employees with opportunities to work with cutting-edge technology.

We provide our employees with opportunities to grow and advance within their careers while at FC. This can include opportunities for promotions, lateral moves, increased responsibilities, and expanded job duties.

• Position Tiers
• Leadership Roles
• Management Positions
• Director Positions
• Continued education & on the job technical training

Rich and flexible Medical/Dental with a Health Savings Account option.  First Call offers eligible participants with the option of enrolling in a High Deductible Health Plan as well as Vision and Dental coverage.

Staff are eligible for this leave on an accrual basis. PTO is intended to provide for both vacation and health related leave needs.

Our clients aren’t Fortune 1000, 5000 or even 10,000. They are Montana small businesses who, like us, are striving to compete and grow professionally without sacrificing their lifestyle.

Our clients are Montana industry leaders, growing their businesses and leveraging technology (and First Call) to drive results! We know our clients have talent, but sometimes, they need to add more IT experts to the mix. Their operations can be tough trying to run on their own. With us, organizations across Montana can get back to focusing on their business and what they do best!