MANAGED VOICE BUSINESS SERVICES
UNIFIED COMMUNICATIONS
The technology isn’t new but the scope of options, functions and ways to buy have radically changed.
What is the best business phone system? There are so many great systems out there the only way to really go wrong is choose one that is mis-aligned with your budget or needs.
What kind of phone system do I need? First Call is providing an overview of four options.
BUSINESS PHONE SYSTEMS
MANAGED VOICE
BUSINESS SOLUTIONS
It is highly likely that one of these approaches is the best business phone system for your organization. You may be wondering where are the brand names like Avaya, Mitel, Cisco, Panasonic? Our advice is simple: these brands of phone systems are all good but before you dive into their offerings make sure you understand the fundamental difference between the options listed.
PBX PHONE SYSTEM
A PBX (private branch exchange) system is basically a box that sits at one or more of your physical locations where all the brains of the phone system exist. Commonly referred to as an on-premise phone system. There are many manufacturers of PBX systems and they have been around a long time. Don’t let their longevity dissuade you. PBX systems are reliable, feature-rich, mobile-friendly, remote workforce capable, scalable, cost-effective, easily managed, and constantly evolving to meet the demands of organizations and their workforce.
Benefits of a PBX System
Easy fast and easy to switch between in employees
Easy to add on a headset
Head set can be taken anywhere. Whether its moving desks or working from home. Your employees are always ready to go.
Easy to add on an entire new office.
PBX is constantly stay current with the new trends.
MICROSOFT BUSINESS VOICE
Handsets are optional
Their solutions are versatile
Freedom of choosing your phone number
Ability to adjust licenses easily
Can travel easily with your employees
Takes maintenance off your team
Excellent call quality
SMALL BUSINESS PHONE SYSTEM
Small businesses obviously use and need phone systems. The reason people search around this is to try and figure out what is the right phone system given the myriad of all the options out there. Really the options boil down to what we have been discussing in this page: PBX, Microsoft Business Voice or some other cloud based phone service.
Small businesses can also just use their cell phones or get a key system to share a few lines within a single facility.
The best thing to do is get some advice from a qualified and trusted vendor. Be honest with them about what your needs are now and how your needs might change in the future to avoid getting married to something that isn’t a long term fit.
Also be wary of any long term telephone line / carrier contracts. If you do need traditional phone lines or SIP trunks try and keep the contract short and flexible so you don’t end up stuck with the wrong technology or service for a long period of time.
CLOUD BUSINESS PHONE SYSTEM
A cloud-based phone system is hosted by a 3rd party. There are many sizes and flavors of vendors out there, but we’d strongly recommend going with national and international based brands. Why? They have the financial clout to build robust services across the globe, have negotiated heavy discounts with 3rd party handset manufacturers, have streamlined the customer experience (onboarding, training, moves/adds/changes, etc), and have the most sophisticated technology and application integrations.
Great Quality
No Maintenance
Easy to adjust as your company grows
Extremely flexible
Easy to keep up to date
PBX
Phone System
Microsoft
Business Voice
Small Business
Phone System
Cloud Business
Phone System
BUSINESS GRADE SOLUTIONS
MANAGED WORKPLACE
BUILD A MODERN WORKPLACE WITH FIRST CALL
Doesn’t it seem like the rate of change is picking up speed? The workforce, competition, and of course – technology – are all changing.
First Call helps businesses put it all together. We are skilled at packaging and delivering managed workplace solutions that will help your organization rise to the challenge of today and tomorrow.
ARE YOU CATCHING YOURSELF SAYING:
“WE’VE ALWAYS DONE IT THIS WAY?”
BETTER IT IS WAITING FOR YOU
So much has changed. Even around technology staples like the fax machine, phones, email, and file folders.
Don’t get stuck. We help our clients explore and experience what’s possible.
this doesn’t necessarily mean, “Out with the old and in with the new…”
If there is a better tool to help you work in the modern digital age we want you to be aware of it.
And if it makes sense to embrace the technology, First Call will be your partner in change.
REMOTE WORKERS
A crisis tends to bring out our weaknesses. The chinks in the armor.
They also tend to bring out new ways of thinking and doing.
Whether you need to address wakness, explore new ways of working or some combination First Call can help.
REMOTE WORK CAN BE A STRUGGLE
BUT IT DOESN’T HAVE TO BE
Here are a few common issues we have heard realted to remote workers:
Security has not been top of mind, but with the rise in incidents, business owners and employees need to be aware and protected.
Communication and collaboration are key ingredients to success. Distance can make this difficult for remote workers.
Working efficiently from anywhere (not just home).
Feeling like a part of a team rather than a lone employee
Meg Ross
Business Development Director – First Call Computer Solutions
Meet with Business Development Director, Meg Ross to discuss your IT, Cybersecurity, or Unified Communications needs!
406.721.6462
Jayson Olthoff
Business Development Executive- First Call Computer Solutions
Meet with Business Development Director, Jayson Olthoff to discuss your IT, Cybersecurity, or Unified Communications needs!
406.721.6462