Meet the Team

First Call has been providing IT services and support for over 20 years. We have seen business models (and IT managed services companies) come and go. We even lost our way for a year or two back around 2010 when we got sucked into words like efficiency, profitability, and growth.

What we learned: if the relationships with the leaders, managers, and users aren’t strong with each client you are failing them. 

The trick is most IT companies believe they are in the IT business: servers, computers, clouds and firewalls. So, they designed their approach that way. First Call is in the service business and we have designed our business accordingly.

If you are searching for a new IT business relationship you likely have some of the same questions our other clients had.  We’ve compiled a list of questions and the answers to help you in your search.