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5 Signs You Need a New Help Desk

Are you satisfied with the results of your Help Desk? Read the 5 signs it may be time to find a new Help Desk.

BREAK-IT AND FIX-IT DOESN’T WORK

Break-it and fix-it is a passive maintenance method where a company waits for its equipment to break and then searches out the best way to repair or resolve the issue(s). This method is not cost-effective as it increases downtime and requires more resources than...

Balancing a Proactive and Reactive Approach to Cyber Incidents

A cyber incident is a type of security event that can harm a business like yours. Ranging from data breaches and system failures to malware attacks and phishing scams, these incidents can hinder productivity, revenue growth and customer satisfaction.   In most...

Cyber Incident Response 101 for Small Businesses

As a small business, you may have to deal with similar scenarios, stolen credentials, data, etc. caused by phishing attacks, ransomware, malware or any other security threat.  The question is, do you have a plan in place to respond quickly and effectively to minimize...

Cyber Incident Prevention Best Practices for Small Businesses 

As a small business owner, you may think you are “too small” to be the target of cybercrime because you aren’t a large, multimillion-dollar company. However, this couldn’t be further from the truth. Although the media mainly focuses on attacks on big businesses, small...

This Superpower Could Have Made Your Digital Transition Easier.

When our beautiful state of Montana issued the first stay-at-home directive in March 2020 due to COVID-19, there was a mad dash to figure out what this meant for employees and their ability to continue to do their job. But unfortunately, it came to light that many...

5 Signs You Need Co-Managed IT

  Done WITH You IT is designed for companies that already have internal IT and would like to keep it that way. It's intended for savvy folks that want to leverage the years of experience and mature tools that an outside company can provide while maintaining the...

Montana Credit Union Network Partners with First Call Computer Solutions

Montana's Credit Unions exists to promote and enhance a thriving credit union community. To fulfill this duty to their members, they have partnered with First Call Computer Solutions, one of Montana's top Managed Service Providers. As technology evolves, cyber...

How a vCIO Can Skyrocket You to Your Company Vision!

You may have heard the saying, "You are the average of the five people you spend the most time with." If you believe in this law of averages, you could say those five people help shape who you are, where your life succeeds or fails, and where you focus your attention....

What is a Done WITH You IT Department?

There is a common misconception that an IT department can only consist of either an internal IT Team or fully outsourcing to an IT partner. However, every business has varying IT needs depending on the size and complexity of their business. The misconception is that...
BREAK-IT AND FIX-IT DOESN’T WORK

BREAK-IT AND FIX-IT DOESN’T WORK

Break-it and fix-it is a passive maintenance method where a company waits for its equipment to break and then searches out the best way to repair or resolve the issue(s). This method is not cost-effective as it increases downtime and requires more resources than...

Balancing a Proactive and Reactive Approach to Cyber Incidents

Balancing a Proactive and Reactive Approach to Cyber Incidents

A cyber incident is a type of security event that can harm a business like yours. Ranging from data breaches and system failures to malware attacks and phishing scams, these incidents can hinder productivity, revenue growth and customer satisfaction.   In most...

Cyber Incident Response 101 for Small Businesses

Cyber Incident Response 101 for Small Businesses

As a small business, you may have to deal with similar scenarios, stolen credentials, data, etc. caused by phishing attacks, ransomware, malware or any other security threat.  The question is, do you have a plan in place to respond quickly and effectively to minimize...

Cyber Incident Prevention Best Practices for Small Businesses 

Cyber Incident Prevention Best Practices for Small Businesses 

As a small business owner, you may think you are “too small” to be the target of cybercrime because you aren’t a large, multimillion-dollar company. However, this couldn’t be further from the truth. Although the media mainly focuses on attacks on big businesses, small...

BETTER WAYS

CASE STUDIES

First Call has worked in dozens of industries helping business owners eliminate the headache associated with poor IT. Our team can help your team streamline, clarify, improve, and secure your IT process to keep your company safe and your technology efficient. Read some of our case studies to see how we’ve helped industries like yours in the past.

 

Montana Credit Union Network Partners with First Call Computer Solutions

Montana's Credit Unions exists to promote and enhance a thriving credit union community. To fulfill this duty to their members, they have partnered with First Call Computer Solutions, one of Montana's top Managed Service Providers. As technology evolves, cyber...

Secure Banking in 2022

Valley Bank of Kalispell Valley Bank of Kalispell(VBK) was chartered in 1911 as the State Bank of Somers and was located in downtown Somers. In 1964, the charter was moved to our present location in Kalispell, and the name changed to Valley Bank of Kalispell. The Bank...

Bank Begins to Reinvest in Technology

Pioneer Federal Savings and Loan Association Pioneer Federal Savings and Loan Association is dedicated to providing quality services and products to its customers, all the while remaining financially strong and adding value to the quality of life in the communities it...

Partnering with Partners in Home Care

Read to learn how First Call has helped Partners in Home Care align their IT with their business needs after internal changes prompted for a call to action!

Montana CMMC Assistance

The Cybersecurity Maturity Model Certification or CMMC is seemingly overwhelming. A new cybersecurity framework, five different levels of maturity, 17 capability domains, 43 capabilities/, 171 practices, 3rd party assessors, defense contracting requirements, and...

Better Community Healthcare Powered by Managed Services

Bullhook Community Health Center originated in September 2005 as a Hill County Health Department section, funded by a federal Healthy Communities Access Planning Grant. This grant allowed the Health Department's Bullhook Clinic to offer the community medical and care...

Government Cracking Down on Regulatory Compliance for DOD Contractors

CM MANUFACTURING INC.   CM Manufacturing Inc. has been in business since 1984, and located in  Missoula since 1997. Owner, Ken Johnson, has been in the aerospace industry for over 20 years. CM Manufacturing, Inc. works on a daily basis with extensive non-destructive...

Montana Dental Office’s Technology continues to Grow and Flourish with First Call

FAMILY DENTAL GROUP Locally owned, patient-focused dental clinic. They have been located in the Southgate Mall in Missoula, Montana since 1982 and moved to its current location in 2008. While the storefront looks like a little “Mom and Pop” dental office there is a...

Expanding IT Access Into Rural Montana

FERGUS COUNTY Fergus county is geographically the most central location in Montana serves a primarily rural population of approximately 12,000 spread across 4,350 sq miles. It has a full range of municipal services including county law enforcement, land management and...

First Call Helps Montana Healthcare Practice Implement Technology for Virtual Consultations

Alpine Oral and Facial Surgery is located in Missoula Montana. They help patients across the state with a number of surgical and healthcare needs, including solutions for health problems like sleep apnea, jaw deformities,  dental issues,  and chronic  TMJ   pain. ...
BREAK-IT AND FIX-IT DOESN’T WORK

BREAK-IT AND FIX-IT DOESN’T WORK

Break-it and fix-it is a passive maintenance method where a company waits for its equipment to break and then searches out the best way to repair or resolve the issue(s). This method is not cost-effective as it increases downtime and requires more resources than...

Bank Begins to Reinvest in Technology

Bank Begins to Reinvest in Technology

Pioneer Federal Savings and Loan Association Pioneer Federal Savings and Loan Association is dedicated to providing quality services and products to its customers, all the while remaining financially strong and adding value to the quality of life in the communities it...

Montana CMMC Assistance

Montana CMMC Assistance

The Cybersecurity Maturity Model Certification or CMMC is seemingly overwhelming. A new cybersecurity framework, five different levels of maturity, 17 capability domains, 43 capabilities/, 171 practices, 3rd party assessors, defense contracting requirements, and...

Better Community Healthcare  Powered by Managed Services

Better Community Healthcare Powered by Managed Services

Bullhook Community Health Center originated in September 2005 as a Hill County Health Department section, funded by a federal Healthy Communities Access Planning Grant. This grant allowed the Health Department's Bullhook Clinic to offer the community medical and care...

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