5 Things You Should Do RIGHT NOW to Preserve Your Network and Systems

1. Back up Files Every Day As catastrophic as data loss is, the number of businesses that still are not backing up their network is unbelievable. According to the Symantec Small to Medium Size Businesses (SMB) data, only 23% of SMBs are backing up their data daily,...

Businesses are Flocking to this new Microsoft Trend in 2021

We are all watching with much anticipation as the pandemic appears to be trending downward. However, while the downward trend (we hope) of COVID cases is excellent news, there is an upward trend of digital security breaches that have started to occur. There has been a...

3 Things to Think About Before Hiring Another Inside IT Person

While it may seem like a good idea to hire additional internal IT staff, this blog is going to line out why instead, you should look to hire a partner to Co-manage your IT. Let's line out the key factors that influence the decision regarding hiring an additional...

What is Microsoft Business Voice?

Did you know that your Microsoft Teams application can be set up to be your one-and-only business telephone solution? Businesses with less than 300 employees who have implemented Microsoft Teams may purchase the Microsoft Business Voice add-on, allowing Teams users to...

Cybersecurity is like Ogres

And Ogres are like Onions.Is your business's approach to cybersecurity more like Humpty Dumpty than Shrek? No, I'm not crazy, but I'm sure you are thinking, "What the heck is this guy talking about?" Let me say it a little different, does your cybersecurity have a...

What is Microsoft Viva?

Microsoft is at it AGAIN!Last week (week of Feb. 4th), Microsoft announced their Employee Experience Platform (EXP), Microsoft Viva, which they claim will be "the first EXP built for the digital era." This new platform's ingenuity offers organizations their first...

How to Move to the Microsoft Cloud – One Step at a Time (for SMBs)

We get it. Change is hard. Especially when you know that the change will permanently alter the way you conduct your business. Many small to medium-sized businesses have realized the benefits of moving to the cloud but have not yet made the change because they are...

IT Service Management Trends in 2021

Technology is always evolving to meet the needs of the organizations it serves. In 2020 the adoption of technologies to enable remote work, flexible work, and collaboration accelerated. This sudden push to embrace new and unknown solutions strained many businesses and...

How to Choose the Right Printer for Your Business

You're about to read the most exciting and interesting blog of the year. Hang on tight. This one's a doozy! How to pick a printer!!! Okay… so maybe my enthusiasm is a bit much for something that puts ink on paper. When I told my colleagues that I was writing a blog on...

5 Cybersecurity Trends We Expect in 2021

It may not come as a surprise that operating a business is an expensive venture. When a business is faced with technical problems on their network, software or equipment, costs go beyond just a financial standpoint. The time that employees spend trying to fix these...

Secure Banking in 2021

Valley Bank of Kalispell Valley Bank of Kalispell(VBK) was chartered in 1911 as the State Bank of Somers and was located in downtown Somers. In 1964, the charter was moved to our present location in Kalispell, and the name changed to Valley Bank of Kalispell. The Bank...

Bank Begins to Reinvest in Technology

Pioneer Federal Savings and Loan Association Pioneer Federal Savings and Loan Association is dedicated to providing quality services and products to its customers, all the while remaining financially strong and adding value to the quality of life in the communities it...

Managed Services & Technology’s Role in Helping the Hospitality Industry Recover from COVID

They say that smooth seas do not make for skillful sailors. Over the past several months, that belief has been fire tested in this hard-hit business sector. As global communities continue to work tirelessly to combat the spread of the coronavirus, the hospitality...

Partnering with Partners in Home Care

Read to learn how First Call has helped Partners in Home Care align their IT with their business needs after internal changes prompted for a call to action!

Montana Dental Office’s Technology continues to Grow and Flourish with First Call

FAMILY DENTAL GROUP Locally owned, patient focused dental clinic. They have been located in the Southgate Mall in Missoula, Montana since 1982 and moved to their current location in 2008. While the store front looks like a little “Mom and Pop” dental office there is a...

How Managed IT Services positively impacts Construction Companies

29 Employees Missoula, MT   About the Company  Founded in 1967 by Bill Mytty, Quality Construction Company began a decades-long journey in the construction industry by building residential homes in Western Montana. Thereafter they expanded into commercial and...

Expanding IT Access Into Rural Montana

FERGUS COUNTY Fergus county is geographically the most central location in Montana serves a primarily rural population of approximately 12,000 spread across 4,350 sq miles. It has a full range of municipal services including county law enforcement, land management and...

Government Cracking Down on Regulatory Compliance for DOD Contractors

CM MANUFACTURING INC.   CM Manufacturing Inc. has been in business since 1984, and located in  Missoula since 1997. Owner, Ken Johnson, has been in the aerospace industry for over 20 years. CM Manufacturing, Inc. works on a daily basis with extensive non-destructive...

First Call Helps Montana Healthcare Practice Implement Technology for Virtual Consultations

Alpine Oral and Facial Surgery is located in Missoula Montana. They help patients across the state with a number of surgical and healthcare needs, including solutions for health problems like sleep apnea, jaw deformities,  dental  issues,  and  chronic  TMJ   pain. ...

Crushing Compliance at County Level

Aligning Cybersecurity With FBI MandatesFergus County is geographically the most central location in Montana -- it serves a primarily rural population of approximately 12,000 spread across 4,350 sq. miles. It has a full range of municipal services including county law...


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First Call has worked in dozens of industries helping business owners eliminate the headache associated with poor IT. Our team can help your team streamline, clarify, improve, and secure your IT process to keep your company safe and your technology efficient.  Read some of our case studies to see how we’ve helped industries like yours in the past.



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