We Make IT Better for businesses within the Healthcare Industry!

First Call has been providing top notch Cybersecurity and Information Technology Solutions for Businesses in the Healthcare industry for over 20 years. We have a skilled team of experts to consult, plan and implement the right solution for your business.

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Montana healthcare organizations have Talent

The talent you have and the work they do is a big part of keeping Montanans healthy and safe. It’s the nurses, dentists, doctors, administrators, and directors, who work hard every day to serve their patient’s needs across all aspects of healthcare and the business it takes to keep them working smoothly.

Healthcare Operations are challenging!

The day-to-day operations of healthcare operations can be overwhelming. It takes a lot of people, processes, tools, and varying skills to make it work for doctors and employees, government regulators, and the bottom—line.

Executives need to keep the patients, doctors, and regulators all happy.

The IT Function is juggling a wide variety of systems, departmental needs, and end-user help desk issues all while trying to maintain IT compliance, cybersecurity, and the new stuff the organization needs to be implemented.

it talent is the key to success for the Montana Healthcare Industry!

Better Healthcare IT Services

Here to help you succeed!

We understand the challenges faced within the Healthcare Industry and are here to help your business succeed. Here are some common issues we have helped our clients overcome.

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Update their vision, plan and commitment to improved operations with the new norms.

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Created more flexibility in their data and voice systems.

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Improved their patient cybersecurity and data backups.

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Address new reporting and tracking requirements

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Improve the speed and effectiveness of your EMR applications

first call has it talent!

“In the last 20 years our IT department operated with a frugal mindset on a tight budget. The previous manager was really good at working as a non-profit and doing more with less.

Growing pains and demands for IT support increasing at a pace we could not keep up with, we recognized suddenly that we could not continue to manage IT with our current structure.

First Call presented us with a path leading to state of the art technology, professional IT standards to guide us and the expertise that could bring us into the 21st century for strategic planning and budgeting all while extending IT resource availability without expanding our internal headcount.

It made a lot of sense and our position had us in primed for an option like this…it just fit and was exactly what we needed. It was the right call.”

Tammy Mercer

Director-Clinical Services, Partners in Home Care

IT For healthcare companies

Members & Sponsorss

“Our IT management before First Call was much more ad hoc. Generally, we just called in support when we had problems, or if we were upgrading systems. First Call has transitioned us to a more planned and managed support architecture.

It is personalized to make the best use of our in-house IT resources by backstopping in-house expertise while ensuring we have ready access to more specialized capabilities when needed.

An advantage of working together for 12 years is First Call knows our blind spots, and they pay extra attention to those areas.”

Shawn Modula

Co-Owner, Family Dental Group

better healthcare it services

we’ve worked with companies like yours

“First Call worked to turn our concept for this process into a reality. Their team took the lead to help create the workflow that we needed for our practice to thrive. We are now able to meet with our patients wherever they are and provide the care they need.”

Rhonda Bucholz

Practice Administrator, Alpine Oral & Facial Surgery

There are many small healthcare practices in Montana that don’t have a dedicated IT person, let alone an entire IT Department. For those, a Done FOR You IT Department helps to shoulder the weight of the technology.

By outsourcing your IT, you can expect to see improvements in:

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Productivity

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Morale

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Competitiveness

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Security & Risk

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Bottom Line

For larger healthcare practices with IT personnel, it’s the Done WITH You approach.

Working with a team of IT experts can help support your existing IT team by providing:

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Vision & Planning

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Security & Compliance

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Infrastructure Projects

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Support & Staff Augmentation

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Improved Tools & Processes

Security. Hardening. Isn’t. Tough. Or, at least, it doesn’t have to be with the right cybersecurity partner. Cybersecurity assessments & implementation can help you:

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Identify/Close/Maintain Gaps

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Regulatory Compliance

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24/7/365 Protections

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Risk Management and Recovery Capabilities

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Affordability

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Proof you are doing what you say you are.

Do you know what to do if your communications go down at your business? Since the pandemic, organizations have had to shift their approach to communications. Now more than ever, organizations are embracing flexible work solutions with new tools to collaborate and communicate.

There are numerous options for office communication systems. Do you know which one would work best for you?

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Phones

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Mobility

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Chat

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Work from anywhere

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Cloud, VOIP, PBX Solutions

MICROSOFT 365

Microsoft 365 can empower your organization to improve communications, work flexibility, collaboration and regulatory compliance. It’s a great cloud platform for the healthcare industry when configured, managed and adopted well.

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