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We Make IT Better for the Hospitality Industry!

First Call has been providing top notch cybersecurity and Information Technology Solutions for organizations in the Hospitality industry for over 20 years! We have a skilled team of experts to consult, plan and implement the right solution for you whether you are a resort, lodge, hotel or motel. 

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Better Hospitality IT Services

YOU HAVE TALENT ON

YOUR TEAM!

Such wonderful talent. The talent you have and the work they do is a BIG part of why travelers choose to stay with you visit after visit.  It’s the Front Desk Agents, Concierge, Sales representatives, House Keepers, and more who work hard every day to provide great service to their guests.

We understand the technical challenges you face within the Montana Hospitality Industry. Whether you have a team of internal IT staff to manage your day-to-day technology, have one solo individual that wears the hat of managing your computers, or if you outsource to an IT partner, technology is critical. If you are not getting the results you need, something has got to change!

Perhaps your team is stretched a bit too thin and could use a few extra shoulders to manage your technical operations, or maybe your current IT partner’s goals no longer align with your business. Whatever the reason may be, you need like minded individuals that know and understand your frustrations that are able to help!

Better Hospitality IT Services

IT TALENT IS KEY TO SUCCESS FOR THOSE IN THE MONTANA HOSPITALTY AND LODGING INDUSTRY!

Montana Hotels, Lodges, and Resorts are very diverse in terms of size and scope.

Small organizations struggle with meeting their IT needs because they aren’t large enough to hire internally, and the outside resources they typically deal with are either expensive/out of state, or they are local but can’t handle the depth and breadth of their needs across IT Help Desk, Projects, Compliance, Cybersecurity, Backups, etc.

Larger organizations with internal IT staff have too much to do (planning, budgeting, fixing issues, adding new infrastructure, regulatory compliance, cybersecurity, procurement) and not enough specialists to get it done.  Specialists are hard to hire and even more brutal to train up given the work demands, and the out of State companies never seem to be the right fit for those in the Montana Hospitality Industry and can’t flex the way that is needed.

Better Hospitality IT Services

FIRST CALL HAS IT TALENT

First Call Computer Solutions is the only IT Service Provider in Montana partnered with the Montana Lodging and Hospitality Association. Our goal is to continue to build relationships put our shoulders together to strengthen technology, solutions, and security for Montana Hospitality & Lodging Members! We have helped a variety of our clients find success with their IT, and we want to help you and your TEAM!

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Update their vision, plan and commitment to improved operations with the new norms.

 

 

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Created more flexibility in their data and voice systems.

 

 

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Improved customer information collection, cybersecurity and data backups.

 

 

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Source the right size products, purchase licensing, and replace old equipment ahead with a proactive purchasing plan

IT for Hospitality organizations

Members/Sponsors

Better Hospitality IT Services

SOME OF OUR HAPPY HOSPITALITY CLIENTS

Our IT Services

Many Hospitality Organizations across Montana don’talways have an IT person, let alone an entire IT Department. For those, a Done FOR You IT Department helps to shoulder the weight of the technology.

By outsourcing your IT, you can expect to see improvements in:

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Productivity

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Morale

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Competitiveness

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Security & Risk

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Bottom Line

For larger organizations with IT personnel, it’s the Done WITH You approach.

Working with a team of IT experts can help support your existing IT team by providing:

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Vision & Planning

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Security & Compliance

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Infastructure Projects

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Support & Staff Augmentation 

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Improved Tools & Processes

Security. Hardening. Isn’t. Tough. Or, at least, it doesn’t have to be with the right cybersecurity partner. Cybersecurity assessments & implementation can help  you:

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Identify/Close/Maintain Gaps

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Regulatory Compliance

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24/7/365 Protections

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Risk Management and Recovery Capabilities

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Affordability

Do you know what to do if your communications go down at your business? Since the pandemic, Lodging and Hospitality have had to shift their approach to communications. Now more than ever, organizations are embracing flexible work solutions with new tools to collaborate and communicate.

There are numerous options for office communication systems. Do you know which one would work best for you?

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Phones

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Mobility

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Chat

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Work from anywhere

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Cloud, VOIP, PBX Solutions

MICROSOFT 365

Microsoft 365 can empower your Credit Union to improve communications, work flexibility, collaboration and regulatory compliance.  It’s a great cloud platform for Credit Unions when configured, managed and adopted well.

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Word, Excel, PowerPoint, Outlook

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Email

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File Management & Collaboration

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Regulatory Compliance

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Disaster Planning Alignment

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Improved communication, collaboration, and engagement

Meg Ross

Business Development Director – First Call Computer Solutions

mross@firstsolution.com

406.721.6462

Jayson Olthoff

Business Development Executive – First Call Computer Solutions

jolthoff@firstsoluton.com

406.721.6462

your organiation has talent, we have it talent. Let’s put our shoulders together!

Client Success Story

HOW MANAGED SERVICES AND TEHNOLOGY HELPED THE HOSPITALITY INDUSTRY RECOVER FROM COVID
READ MORE

CONTACT FIRST CALL

CHOOSE THE BETTER WAY

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NEED SUPPORT?

FOR SALES
Sales@firstsolution.com | 406.721.6462


FOR SERVICE

HelpDesk@firstsolution.com | 406.540.1969


FOR WEB SERVICES
WebHelp@firstsolution.com | 406.540.1969