Done With You IT Services
Co-Managed IT Department
Shoulder to Shoulder With Your In-House Techs:
Working with your stars, not outshining them!
Co-Managed IT Services
When IT demands exceed your stars’ capacity, we work alongside your IT staff.
Your IT team works hard, but sometimes, the demands of modern technology stretch beyond your capacity. That’s where we come in. Our Done With You IT Department approach strengthens your existing IT team—providing the capabilities, additional shoulders, and maturity.
We work alongside your IT staff, ensuring they have the resources, support, and relief necessary to manage IT and cybersecurity effectively, instilling confidence while elevating your strengths.
Why We Brought This IT Solution to Montana
In Montana, even larger organizations (75 to 250 employees) aren’t large enough to support a fully staffed IT department. They still face the same technology and cybersecurity challenges as enterprises. Hiring and retaining skilled IT professionals is harder than ever due to:
- Competition for Skilled Labor – National remote work options and higher salaries in larger markets make it difficult for local businesses to attract and keep IT talent.
- Rising Cost of Housing – Many young IT professionals leave the state for better job opportunities in areas where their salaries stretch further.
- Fractionalized Staffing – Even if you find the right person, a one- or two-person IT department simply cannot cover all the responsibilities modern IT demands.
That’s why we built the Done With You IT Department—so Montana businesses and organizations don’t have to choose between an overburdened in-house team or outsourcing everything.
Instead, they get a true partnership—one where their IT staff can focus on what they do best while we fill in the gaps.
Why Companies Like Jackson Contractor Group, National Forest Foundation, and Many Rivers Whole Health Have Chosen This Model
Organizations with internal IT teams across Montana have already adopted this approach because they needed more than just extra hands. They needed confidence that IT wouldn’t hold them back.
- Jackson Contractor Group – A large construction firm that needed a scalable IT support structure as they drive projects accross Montana.
- National Forest Foundation – A conservation nonprofit that required strong security, compliance, and collaboration tools to support its mission nationwide.
- Many Rivers Whole Health – A mental health organization needing 24/7 IT support for critical patient care technology.
Each of these organizations had unique IT challenges, but they shared a common reality:
They needed expertise and resources beyond their internal team, but without losing control of IT.
With Done With You IT, they gained:
- A bigger IT team without the cost of hiring full-time staff
- Specialized resources to bring key functions up to an A-level.
- Scalability to match demand
- Peace of mind knowing all of the demands and functions are properly staffed, managed and operated.
The Hidden Risks of an Understaffed & Underskilled IT Department
When IT teams lack the shoulders or expertise, cracks start to form—putting operations, security, and organizational outcomes at risk.
Operational Risks
- Limited Availability – One or two people can’t cover IT needs 24/7/365.
- No Redundancy – If your IT person is out, who steps in?
- Overdependence on Key Employees – What happens if they leave?
- Skill Gaps – Missing expertise in critical areas like cloud, security, or compliance.
- Overcapacity – Too much workload = reactive IT instead of proactive IT.
- Doesn’t Scale – As the business grows, IT struggles to keep up.
- Slow Resolution Speed – Too many issues, not enough hands to fix them.
- All the Doing, No Strategic Thinking – No time for planning or long-term IT strategy.
- Upgrade & Maintenance Delays – Postponing updates leads to security gaps and system failures.
- Insufficient Vendor Management – Poor oversight of cloud providers, software vendors, and outsourced services.
- Disaster Recovery Readiness – Without preparation, downtime can be catastrophic.
Cybersecurity Risks
- Lack of Continuous Monitoring & Response – Cyber threats aren’t 9-to-5. Who’s watching at 2 AM?
- Skill Gaps in Cybersecurity – Cyber threats evolve daily—does your IT team have the right expertise?
- Weak Vulnerability Management – Without proactive patching and monitoring, attackers find the gaps.
- Slow Incident Response Times – The longer a breach goes unnoticed, the more damage is done.
- Weak Policies & Procedures – Without structure, cybersecurity is reactive instead of proactive.
- Lack of Prevention – A "hope nothing happens" approach is not a security strategy.
- Lack of Proof – Auditors, insurers, and regulators require documentation of security controls.
- User Training & Awareness Gaps – Employees are the #1 attack vector for phishing and scams.
Organizations partner with us—to close the gaps, increase capacity, and bring confidence to IT and the organization.
Better Co-Managed IT Services
Why One or Two IT People Can’t Do It All
A modern IT department is responsible for far more than just fixing computers, managing servers and supporting end users. The sheer scope of technology and cybersecurity responsibilities today demands a wide variety of skills and capabilities, making it nearly impossible for a one- or two-person IT team to handle it all effectively.
The Modern Tech Stack: How Many of These Are You Managing?
Most IT departments juggle dozens of platforms, tools, and technologies to keep everything running.
- Cloud Infrastructure – Microsoft 365, Google Workspace, Azure, AWS,
- Network - Networking, wireless, SD-WAN
- Servers and Storage
- Security – Firewalls, endpoint protection, MFA, SIEM, identity management, SOC
- Communication & Collaboration – VoIP, Teams, Zoom, Slack, email security, file sharing
- Data & Backup Solutions – BCDR, cloud backups, on-prem storage, versioning
- User Applications & SaaS Integrations – CRM, ERP, HR platforms, industry-specific tools
- User Devices - PC’s, Tablets, Mac’s, Smart Phones
- Regulatory Compliance & Governance – HIPAA, NIST, PCI-DSS, CMMC, insurance requirements
And Now, AI Readiness is Adding Even More Complexity
AI Strategy & Implementation
How do you adopt AI without introducing new security risks?
AI Governance & Compliance
Who has access? How do you regulate usage and data privacy?
AI-Driven Cyber Threats
Attackers are already using AI. Are you prepared to defend against it?
Done With You IT Department
Your IT Team + Our Shoulders = A Stronger, Complete IT Department
Empower your existing team them with additional capabilities, shoulders, and tools that help them operate at a new level.
Let’s Talk – Schedule a Discovery Call
- Learn the Key Functions of a Modern IT and Cybersecurity Department
- Identify Where Your Team Has the Greatest Needs
- Learn the Key Functions of a Modern IT and Cybersecurity Department
- Identify Where Your Team Would Benefit Most
Jayson Olthoff
Business Development Executive - First Call Computer Solutions
Meet with Business Development Director, Jayson Olthoff to discuss your IT, Cybersecurity, or Unified Communications needs!
Your organization has talent, we have it talent. Submit the form below To discuss how we can put our shoulders together!