You’ve got talent
We’ve got IT Talent
Running your operation can be challenging!
Let’s put our shoulders together!
We make IT better. We make your team better.
You’ve got talent
We’ve got
IT Talent
Running your operation can be challenging!
Let’s put our shoulders
together!
We make
IT better.
We make your
team better.
Better IT
We know why you’re here…
Cybersecurity Threats
Whether it’s general cybersecurity or compliance issues, you need a plan and a checklist to ensure you’re covering your basis BEFORE it becomes a liability.
Poor Quality IT
Are your internal communications suffering? Are updates to your software creating unresolved issues? Are you planning ahead for tech changes in the future? Don’t let day-to-day IT management pull your resources or waste your time.
Gaps in Your IT Team
Growing businesses often wind up with one resource wearing too many hats. If you’re experiencing gaps in IT skills, ongoing IT challenges, or road blocks in your IT growth, it is time for a IT Partner to help shoulder the work.
Business Pain
Technology must serve the operations, not the other way around. Misalignment of tech, inability to unify communications – all these things can cost you time and money.
We Build Lasting Relationships
Between our Team and Yours
Do you struggle to fill the gaps with your current IT team?
We are a world-class IT relationship provider.
Anyone in your organization will feel comfortable reaching out because they know who they are working with.
We can work with your current internal IT team to reduce the time they spend fixing IT issues and putting out fires.
Don’t have an internal IT team? No problem!
We also provide full-service Done For You IT that helps you get set up, compliant, seamlessly integrated, and planning for the future.
Together, we have what it takes to help you be successful. When our talent meets your talent, we build relationships that last and find solutions that work.
Our IT Services
DONE FOR YOU IT
Many organizations in Montana don't have an IT person, let alone an entire IT Department. For those, a Done FOR You IT Department helps to shoulder the weight of the technology.
By outsourcing your IT, you can expect to see improvements in:
Productivity
Morale
Competitiveness
Security & Risk
Bottom Line
DONE WITH YOU IT
Co-Managed IT solutions can help support your existing IT team by providing:
Vision & Planning
Security & Compliance
Support & Staff Augmentation
Infrastructure Projects
Better Tools & Processes
ADVANCED CYBERSECURITY
No matter who you are, face the fact that you CANNOT AFFORD a cybersecruity breach. Security Hardening Isn't Tough. Or, at least, it doesn't have to be with the right cybersecurity partner. Cybersecurity assessments & implementation can help you:
Strengthen your workforce
Manage risks both inside and outside your network
Establish an approach or even decide where to start
Become compliant
UNIFIED COMMUNICATIONS
Do you know what to do if your communications go down at your business? There are numerous options for office communication systems. Do you know which one would work best for you?
Cloud Based Phone Systems
Small Business Phone Systems
PBX Phone Systems
Microsoft Phone Systems
Allworx
MICROSOFT 365
First Call is your partner for:
New Implementations and retiring legacy systems and services
Licensing
Backups
User Adoption and Training
Do you know where your IT is going?
Are you falling behind on tech?
If you aren’t thinking ahead for your IT, then you’re already behind. Whether it’s cybersecurity compliance, unifying your office communications, or planning for technology changes & updates, not having a plan can cost you time, money, and stress in the long run.
Do you have what it takes to succeed?
Hiring IT talent is TOUGH. Rather than take on the headache of hiring and onboarding new IT team members, you can tap into the existing skills we have available – for the same cost you can get a team with comprehensive knowledge around different solutions. Fill in the gaps without turning out your pockets.
We make your team better.
We make IT better.
We work with industries like yours…
We understand your IT needs because we have worked with industries like yours across Montana. Remember, bad IT leads to unhappy employees, unhappy customers, and low morale. Finding the right IT partner takes stress off of everyone in your organization. Let’s us help shoulder the responsibility of helping your business succeed. Just like we did with others like you.
We’ve Got IT Talent
SUPPORT DESK
Like Samurai who are honor-bound to protect, our Support Team solves IT problems and issues with a warrior-like spirit.
Technology Alignment Manager
Analyzing networks and implementing standards all in a single bound! Our Technology Alignment Managers are the super heroes of uptime, compliance, performance and security!
CENTRAL SERVICES
Threat vectors, data loss, intrusion prevention oh my! Our network & security operations center team stays vigilant to keep you backed up, productive and protected.
PROJECT ENGINEERS
Meet our master builders!
Design, build and roll-outs with ease. First Call’s engineers make the pieces and parts fit together into solutions!
TECHNOLOGY ADVISORS (VCIO)
These guys love it when a plan comes together! Combining business requirements and technology solutions to make a positive impact on your organization.
Think of them as your own Chief Information Officer.
Application Specialists
Its one thing to buy a new tool like a phone system or Office 365. Its another thing to get that tool and your people working together to produce better results.
Our friendly Application Specialists deliver operational boosts!
Cyber Security Engineers
Our Security Engineers work behind the scenes, monitoring network activity, responding to alerts, deploying patches and improving security posture. These are the folks watching over your business’s security network whether its 8×5 or 24×7.
IT Solution Advisor
Finding, researching, and purchasing the right products for your business can be time consuming and a big risk/waste of money if not executed properly! Our IT Solution Advisors are specifically tailored for these tasks and help to find you the right products to fit your needs!
Design Engineers
Our design engineers design IT and Voice solutions for the current and future needs of customers and prospects. These guys require extensive technical, project estimating, vendor coordination, and sales engineering skills. You’re in good hands!
We’ll Be There Every Step of the Way
Ready to find out more? Our representatives are ready to chat. There is no commitment when you call our team. We take time to assess your current needs, concerns, and goals. From there, we can help you identify gaps you may have missed before sending over a proposal. From there, you can rest assured that you’re in good hands with your IT services.
1
Talk With a Rep
Meet a team member and discuss your current needs/struggles.
Let's Go Deeper
Your no-committment meeting will help both sides discover any gaps you may have missed.
Proposal
You’ve found the problem. We’ve found the solution. Review our plan & proposal.
Get Started
Meet your new IT team ready to make your life easier. And get rolling on compliance, streamlining your office, aligning your tech and more.
Get Started
Industry News
Building a Service-First Culture: A Guide from First Call
Creating a service-first culture goes beyond making clients happy; it’s about fostering relationships grounded in trust, empathy, and accountability. Conor, a leader at First Call, shares insights into the core values and practices that shape their service-oriented...
Maximizing ROI: Benefits of Outsourcing IT Services
Savings and Predictable Pricing Cost Small businesses often face substantial technological challenges. Outsourcing IT through a “Done for You” managed services model can effectively alleviate these pressures. One of the primary advantages of outsourcing IT is...
5 Signs Your Cybersecurity Strategy Is Outdated
Gone are the days of cybersecurity being a "nice to have"—it's a must for medium-sized businesses. With cyber threats evolving rapidly, regularly reviewing your strategy is critical to ensure you're business properly protected. Ready to stop worrying a about what's...
How Unified Communications is Connecting Montana Businesses
From Missoula to Billings In the vast, rural expanses of Montana, businesses face unique challenges when it comes to staying connected. With teams spread across different locations, often miles apart, maintaining seamless communication can be daunting. Unified...
The True Cost of Ignoring IT Problems: Kill the Snakes Before They Bite
IT systems are the backbone of operations, yet they often don't receive the attention they deserve. For many business owners with internal IT staff, it's easy to let small issues slide, assuming they won't escalate into bigger problems. But as the old adage goes, if...
Get our FREE IT Performance Guide to assess your business today
