Aligned for Success
Securely Managed IT for Your Team and Operations
Our stars work alongside yours, achieving what matters most to you. Shouldering the services and solutions that uplift your team and safeguard your operation.
Real People. Real Relationships.
Real IT Results.
At First Call, we show up, do the work, and care about who we do it with. Our team sticks around because we believe in what we’re building together. The relationships we form (with each other and with our clients) are what make IT actually work. When we keep things straightforward, we move faster, solve smarter, and succeed together.
Why organizations, big and small, choose First Call
At First Call, we understand that every business is unique. That’s why we deliver IT solutions tailored to your specific needs. With dependable service, deep expertise, and a personal approach, we’re not just a provider. We’re your trusted IT partner. At First Call, we know every business is different. That’s why we create customized IT solutions that fit your specific needs. With our expertise, dependable service, and personal touch, we’re not just a provider—we’re your trusted partner in achieving success.
Local Presence
Montana Owned
Exceptional Service
Trusted in Regulated Industries
We know why you’re here…
Cybersecurity Threats
Whether you're facing general cybersecurity concerns or specific compliance challenges, you need a plan. We help you build a clear checklist and proactive strategy before small risks become big problems.
Poor Quality IT
Slow systems, unresolved software updates, and weak communication tools drag your business down. Don’t let everyday IT issues drain your time and resources. We help you get ahead of the mess.
Gaps in Your IT Team
If your IT staff is stretched thin or your business is growing faster than your infrastructure, it's time to bring in support. We help fill the gaps, reduce the burden, and give your team space to focus.
Business Pain
When your technology isn't aligned with operations, everything suffers. We help realign your tools and systems so your business runs smoother, faster, and smarter.
We are a world-class IT relationship provider
We Build Lasting Relationships Between our Team and Yours
Do you struggle to fill the gaps with your current IT team? Our people are easy to talk to and always ready to help. Whether you have internal staff or need full-service support, we make IT feel more human and less stressful.
We work with internal IT teams to reduce fire drills and free up their time. No in-house team? No problem. Our Done FOR You IT department has you covered with setup, compliance, and strategic planning.
When our talent meets your talent, relationships form and solutions stick.
You'll Enjoy Working Shoulder to Shoulder With Us
Done FOR You IT Department
Many organizations in Montana don’t have an IT person, let alone an entire IT department. That’s where our Done FOR You service steps in to carry the weight of your technology.
By outsourcing your IT with First Call, you can expect improvements in:
- Productivity
- Morale
- Operational efficiency
- Security and risk management
- Profitability
Done WITH You IT Department
IT departments have a big job and often struggle to keep up with demand. Our Co-Managed Services help internal teams scale effectively without the overhead of doing it alone.
With our Done WITH You model, we help:
- Offload ticket backlogs
- Strengthen network and endpoint security
- Stay ahead of patching and updates
- Execute large-scale projects
- Support strategic planning
Advanced Cybersecurity Program
No matter your size or industry, you can’t afford a cybersecurity breach. Our Advanced Cybersecurity Program makes risk management simple and achievable.
We help you:
- Train your team on awareness and accountability
- Reduce risk across your network and devices
- Create a practical, clear roadmap for improvement
- Meet your compliance requirements with confidence
Do you know where your IT is going?
Are you falling behind on tech?
If you aren’t planning ahead for IT, you're already behind. Cybersecurity compliance, communication upgrades, and system transitions all require a forward-thinking strategy. Without it, you risk wasted time and unnecessary expense.
Do you have what it takes to succeed?
Hiring and retaining IT talent is tough. Instead, tap into our full team of engineers, advisors, and specialists. For less than the cost of building in-house, you get a wide range of skills and experience without the headache.
We make your team better.
Trusted by Businesses for Their IT Success
Our customers rely on us to manage their IT with precision and care. From data protection to operational efficiency, we bring the expertise that delivers lasting results. With First Call, you aren’t just a client. You’re a partner.
We work with industries like yours…
We understand your IT needs because we work with businesses like yours across Montana. Poor IT leads to stress, burnout, and lost opportunity. Let us help you carry the weight and set your business up for success.
We’ve Got IT Talent
Support Desk
Like samurai who are honor-bound to protect, our Support Team tackles issues with focus and care.
Technology Alignment Manager
These are the heroes of uptime, compliance, and performance. They audit networks and keep everything on track.
Central Services
Our security operations center monitors your systems, prevents threats, and ensures your data is always safe.
Project Engineers
Our builders and integrators. They design, roll out, and optimize IT and voice systems with precision.
Technology Advisors (VCIO)
These strategic thinkers align your business goals with smart technology solutions. Think of them as your on-call CIO.
Application Specialists
They make your tools work for your people. From Office 365 to VoIP systems, they help you get more out of your tech.
Cyber Security Engineers
Our security pros monitor threats, deploy patches, and harden your network to keep your business protected.
IT Solution Advisor
Need new hardware or software? These experts guide you to the right products and handle procurement.
Design Engineers
They plan and design technology solutions tailored to your needs, balancing cost, functionality, and future growth.
We’ll Be There Every Step of the Way
Ready to learn more? Let’s talk. There’s no pressure, just a real conversation about your needs and goals. We’ll help you identify gaps, understand your options, and see what it looks like to partner with First Call.
Talk With a Rep
Meet a team member and walk through your current IT challenges.
Let's Go Deeper
This no-commitment consult helps uncover what you might be missing.
Proposal
We build a clear plan that solves your pain points.
Get Started
Meet your new team and begin improving your IT, security, and operations.
Recent News
Beyond the Checklist: How to Make Compliance a Competitive Advantage
Most Montana businesses don’t think of compliance as a competitive edge. It’s more often seen as a necessary burden. A list of boxes to check. A security measure you hope will pass inspection if an auditor comes knocking.
Done For You IT Services: The Smarter Way to Manage Technology as Your Business Grows
As your organization grows, so do the demands on your technology. More employees. More devices. More pressure. And too often, the responsibility for IT ends up on the shoulders of leaders who are supposed to be focused on growth, not troubleshooting.
FFIEC Retires Cybersecurity Assessment Tool, What It Means for Montana Banks and Credit Unions
Montana’s financial institutions, both banks and credit unions, have long relied on the FFIEC’s Cybersecurity Assessment Tool (CAT) as a voluntary framework for assessing cyber risk. But change is on the horizon. On August 31, 2025, the Federal Financial Institutions Examination Council (FFIEC) will officially retire the CAT, ushering in a shift in how cybersecurity is approached across the sector.
Don't hesitate to contact us any time.
Whether you have questions, need support, or are ready to explore new IT solutions, our team is here and eager to help. Reach out to us anytime—we’re just a call or message away!
