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IT Agreement Enhanced Defenses

Greater Threats Require an Updated Strategy

Enhancing Your Defenses

The Fight Is Getting Tougher and We Must Enhance Your Defenses

Your organization needs to work uninterrupted, while protecting your money, data, and the people you serve.

Urgency is being felt for more cybersecurity protection by our clients in all industries – many have approached us asking for more.

Please address this call to action to enhance your defenses to better protect yourselves and the people you serve.

Strengthening Defenses with More/Better Tools

  • Endpoint Detection and Response (EDR)
  • Managed Detection and Response (MDR)
  • Proactive Microsoft 365 Security Policy Management

Improve the Incident Response Capabilities and Response Times to Threat Alerts

Encouraging Every Client:

  • To not ignore this issue.
  • Establish Cybersecurity Insurance
  • Work with First Call on ongoing education for every user about the risks and consequences of cyber threats.
  • Establish stronger, better defenses, over time.

Proactive & Advanced Cyber Support

Helping You See What We See

Navigating the complexities of cybersecurity is a critical aspect of our partnership with you. This isn’t new news, but it is now more crucial than ever because of what we are seeing currently:

  • Over the past year, we’ve welcomed numerous new clients seeking robust protection following breaches. Their experiences underscore the importance of preemptive security measures.
  • Our ongoing work managing and supporting our clients across Montana has revealed a rise in security incidents, highlighting a clear need for fortified defenses.
  • Recent headlines and reports from various industry groups confirm its elevated in cyberattacks targeting small and medium-sized organizations nationwide.

 

This information has become persistent and we must make it actionable spanning our technology, users and behaviors to manage the risks.

Real Cyber Security Threats

Real incidents MT Organizations are experiencing

Operational Downtime, Money Loss, Reputational Harm.

Nation states and cyber criminals are gaining in capabilities and confidence to harm small and medium organizations. The three main tactics they are using are:

Ransomware

Ransomware is a type of malware that encrypts the victim’s files, making them inaccessible. The attacker demands a ransom payment to restore access. Attackers typically spread ransomware through phishing emails, exploiting security vulnerabilities, or visiting compromised websites.

Business Email Compromise

An attacker gains access to a business email account and impersonates the person, to trick someone into transferring money or buying products or gift cards. This is on the rise, even if the organization has multifactor authentication in place.

Keylogger Malware

These are malicious programs installed on the computer, often through malware or compromised downloads. They run in the background without the user’s knowledge, capturing keystrokes (user name and passwords) and periodically sending this data to the attacker over the internet.

Here are a few videos that will help illustrate the reality of what’s happening:

 

Modifying your existing IT Managed Services Agreement with:
Enhanced Defenses

  • Microsoft 365 Defenses: This service isn’t just about setting up security features like we did about a year ago (Multi Factor Authentication, GEOblocking to Helping you limit connections to your M365 tenant based on location) it’s about continuously monitoring, updating, and optimizing them to counter new and evolving cyber threats.
  • EDR, or Endpoint Detection and Response, is a security solution designed to help organizations detect, investigate, and respond to potential cyber threats at the endpoint level—that is, on individual devices like computers, and servers.
  • Managed Detection and Response (MDR) is like having a dedicated team of cyber security experts watching over your network. This service extends beyond traditional security measures by not only using advanced technology to monitor and detect threats but also by providing a team of experts who actively manage and respond to these threats.

Benefits

Better protect your operations, money, and the people you serve.

Additional defenses on your computers, servers, and Microsoft 365 cloud.

Faster detection means faster response.

Pricing

First Call has offered Advanced Cybersecurity for years. We secure banks, credit unions, and manufacturers with Department of Defense contracts. It’s extremely effective but costly. Implementing this would nearly double your agreement cost.

What we are doing now is extracting key elements from that offering and incorporating them into our standard agreements.

Most clients will see an increase of 20-30% due to the cost of the tools and labor to manage, monitor and respond.

Some will see higher prices due to other variables involved.

Key Questions:

  • Do you need to operate uninterrupted and protect your data, money, and stakeholders?
  • Are there greater threats?
  • Do you need an updated strategy and tactics both for protection and response?
  • What are the risks of not keeping up with the threats?

Enhanced Defenses Opt-In Form

First Call will onboard clients on a first-come, first-served basis, as quickly as we can. The sooner you opt-in, the sooner we are able to reduce the risk of downtime, loss of money, reputation or harm.

By the end of Q2 2025, (if not sooner) everyone will have enhanced defenses at a price they can afford.

The threats and the impact nation-states and cyber criminals are having on Montana organizations is real. Please do not delay.

Simply fill out the form, and your vCIO will collaborate with you to provide specific information about your agreement, price, timeframes, and next steps.