We Make IT Better for the Hospitality Industry!
First Call has been providing top notch cybersecurity and Information Technology Solutions for organizations in the Hospitality industry for over 20 years! We have a skilled team of experts to consult, plan and implement the right solution for you whether you are a resort, lodge, hotel or motel.
Better Hospitality IT Services
You Have Talent On Your team
The people on your team—and the work they do—are a big reason why travelers return to stay with you time and time again. From front desk agents and concierge staff to sales representatives and housekeepers, your team works hard every day to deliver exceptional service and memorable guest experiences.
Better Hospitality IT Services
Hospitality Operations are Challenging
We understand the technical challenges you face within the Montana Hospitality Industry. Whether you have a team of internal IT staff to manage your day-to-day technology, have one solo individual that wears the hat of managing your computers, or if you outsource to an IT partner, technology is critical. If you are not getting the results you need, something has got to change!
Perhaps your team is stretched a bit too thin and could use a few extra shoulders to manage your technical operations, or maybe your current IT partner’s goals no longer align with your business. Whatever the reason may be, you need like-minded individuals that know and understand your frustrations that are able to help!
Better Hospitality IT Services
IT Talent is key to success for those in the Montana hospitality and lodging industry!
Montana Hotels, Lodges, and Resorts are very diverse in terms of size and scope.
Small organizations struggle with meeting their IT needs because they aren’t large enough to hire internally, and the outside resources they typically deal with are either expensive/out of state, or they are local but can’t handle the depth and breadth of their needs across IT help desk, projects, compliance, cybersecurity, backups, etc.
Larger organizations with internal IT staff have too much to do (planning, budgeting, fixing issues, adding new infrastructure, regulatory compliance, cybersecurity, procurement) and not enough specialists to get it done. Specialists are hard to hire and even more brutal to train up given the work demands, and the out of State companies never seem to be the right fit for those in the Montana Hospitality Industry and can’t flex the way that is needed.
Common Struggles / Tech Needs
- Meeting guest expectations for reliable & secure wi-fi
- Rise in cybersecurity threats
- PCI compliance & guest data security
- Disconnected or outdated technology
- Limited IT staff or support
- Seasonal and remote operations
- Vendor management & support gaps
IT talent is key to success for Montana Hospitality!
Better Hospitality IT Services
Here to help you succeed!
We understand the challenges faced within the hospitality Industry and are here to help your business succeed. Here are some common issues we have helped our clients overcome.
- Update their vision, plan and commitment to improved operations with the new norms
- Source the right size products, purchase licensing, and replace old equipment ahead with a proactive purchasing plan
- Created more flexibility in their data and voice systems
- Improved customer information collection, cybersecurity and data backups
better IT Services for Hospitality
we’ve worked with companies like yours
We support Montana Hospitality
Members & Sponsors
Done FOR You
Many organizations in Montana don’t have an IT person, let alone an entire IT Department. For those, a Done FOR You IT Department helps to shoulder the weight of the technology.
By outsourcing your IT, you can expect to see improvements in:
- Productivity
- Morale
- Competitiveness
- Security & Risk
- Bottom Line
Done WITH You
With First Call’s Done WITH You Solution, you get the best of both worlds—your internal IT talent, empowered and supported by a trusted Montana-based IT and cybersecurity partner. We bring the strategy, tools, and muscle to help your team succeed without burning out.
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Strengthen Your Existing Team
Fill skill gaps, relieve workload, and provide access to broader expertise. -
Improve Your Technology Roadmap
Align IT priorities with business goals, budget, and security best practices. -
Plan for New or Changing Software
Ensure smooth implementation, integration, and support for evolving needs. -
Develop a Robust Disaster Recovery Plan
Prepare for the unexpected with tested backup and recovery strategies.
Advanced Cybersecurity
No matter who you are, face the fact that you CANNOT AFFORD a cybersecruity breach. Security Hardening Isn’t Tough. Or, at least, it doesn’t have to be with the right cybersecurity partner. Cybersecurity assessments & implementation can help you:
- Strengthen your workforce
- Manage risks both inside and outside your network
- Establish an approach or even decide where to start
- Become compliant
Unified Communications
Do you know what to do if your communications go down at your business? There are numerous options for office communication systems. Do you know which one would work best for you?
- Cloud Based Phone Systems
- Small Business Phone Systems
- vOIP Phone Systems
Client Success Story
How managed IT improved local health company’s daily operations.
Jayson Olthoff
Business Development Executive - First Call Computer Solutions
Meet with Business Development Director, Jayson Olthoff to discuss your IT, Cybersecurity, or Unified Communications needs!
Your organization has talent, we have it talent. Submit the form below To discuss how we can put our shoulders together!