Allworx
Small Business Phone System
Enhance productivity and reduce telecom costs with feature-rich, enterprise-level, cloud-connected VoIP phone systems
VOIP Services
Rethinking voice communications
Table of Contents
Enterprise-grade VoIP systems at small-business prices
Presenting Allworx
Allworx is an award-winning VoIP phone system designed for small- to medium-sized businesses looking for a powerful yet affordable communication platform. With over 52,000 systems installed worldwide, Allworx delivers all the traditional features of a business phone system coupled with advanced mobility, scalability, and cloud capabilities to make communications and collaboration simple across your handsets, computers and mobile devices.
The all-in-one VoIP communication platform
Allworx Benefits
Whether you’re a small startup looking for an affordable phone system or a corporate enterprise looking for advanced features and functionality, First Call has the perfect plan to fulfill your needs. We have Allworx products available for purchase or rent at highly competitive prices. There are no hidden fees — just honest pricing, high-quality products, and exceptional customer service.
Mobility
Enjoy a seamless voice experience while you’re on the road.
Integration
Connect calls with your data network, devices, and common web applications.
Security
Bank-grade encryption to ensure secure access and privacy.
Analytics
Get comprehensive call activity reports that include all key metrics.
Benefits
Allworx for small business
Whether your employees are in a single location or multiple sites, desk-bound or road-bound, take inbound calls or make outbound calls, Allworx for small business can create a perfect fit.
Allworx continually releases software upgrades to enhance the existing features and add new ones based on real customer feedback.
Allworx systems come with advanced VoIP features, including voicemail-to-email, presence settings with customized call routing, auto attendants, and many more — at no additional cost.
With four access levels for the web-based system administration, your users can easily add, remove, or change features on demand.
Allworx
First Call’s offering includes Allworx installation, maintenance, and support. Contact us today to request your FREE demo.
A new class of mobile-first business phones
Verge IP Handsets
Top-quality handsets that sound great, are easy to use, and look nice in the office. Designed for small- and medium-sized businesses, Allworx Verge IP Phone is a powerful, easy-to-use business phone system that allows you to stay in touch with your contacts from anywhere, at any time. The system boasts many cutting-edge mobile integration features that address the needs of today’s remote workforce. Is your small business ready for Allworx?
Features to streamline work and increase productivity:
Contact
Speed-dial your favorite personal contacts or colleagues in the corporate directory
ACD Appearance
Receive incoming calls into your assigned ACD queues
Call Supervision
Supervisors are able to participate in any agent calls in three different modes
Emergency Alert Monitoring
Get notified when 911 is dialed within your Allworx system
VOIP Services
Allworx Product Options
Cloud-Based Communication
Allworx OfficeSafe is a complete cloud backup solution that ensures your contacts, voicemails, and system files can be recovered quickly in the event of hardware failure or a disaster. OfficeSafe comes equipped with stringent security measures to prevent fraudulent activity.
If you have multiple Allworx systems, OfficeSafe allows you to schedule backups of each and every server independently, at the time convenient for each site, and be notified when each is complete. OfficeSafe can receive backups over any network interface connected to the server at any time without an application restart, so backups can be easily managed from a central location. Automated backups. Robust security. No license keys.
Allworx allows an unlimited number of servers to be backed up and up to 10 simultaneous backups to be performed without license keys.
PC Integration
Allworx Interact brings effortless communication to your desktop. Designed to leverage the simplicity of the PC-based user interface with the power of the Allworx handset, Interact gives your staff the ability to manage, record, transfer, and park calls, as well as check call history and see every Allworx system user’s presence and status right from their PCs. Add windows for call history, contacts, current calls, and parked calls; or hide them when not in use. Call recording option. Third-party app integration.
Connect Servers
Allworx Connect was built with future innovations in mind. They come in five models that scale with your business’s needs. First Call can remotely manage the system, perform routine maintenance, and create backups so you can leverage this powerful VoIP communication platform to its full potential.
Each Connect model is highly economical and scalable to suit your business’s requirements with high-speed solid-state storage & HTTPS encryption
Smart Phone Integration
Allworx Reach extends rich functionality of your Allworx phone to your iOS or Android device allowing you to work from anywhere. With Allworx Reach, your staff can make and receive calls over Wi-Fi and 4G networks using their smartphones. Designed exclusively to work on Allworx systems, Reach provides enterprise-level features, powerful functionality, and seamless smartphone integration. Make and receive calls anywhere. Quickly scan your colleagues’ presence and status to see who’s busy or available. Automatically update your call routes based on your presence and status.
Automatic Call Distribution
Allworx Automatic Call Distribution (ACD) is a robust call center solution that allows you to better manage your call distribution and tracking. With ACD, an unlimited number of supervisors can instantly manage the important configurations of each call queue and track an array of statistics on the performance of both individual agents and individual queues. ACD also helps reduce operating costs, increases employee productivity, and improves customer service levels. Transfer, hold, and park calls with a single touch. Flexible queuing options and call queue statistics.
Demo For Free
First Call’s offering includes installation, maintenance, and support. Contact us today to request your FREE demo.
