We Make IT Better for Credit Unions!

First Call has been providing top notch cybersecurity and Information Technology Solutions for Credit Unions for over 25 years. We have a skilled team of experts to consult, plan and implement the right solution for your business.

We understand the challenges faced by Credit Unions and are here to help your business succeed. Here are some common issues we have helped our clients overcome.

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Montana Credit unions have Talent

Montana’s Credit Unions have a wealth of talent, with numerous businesses across the state excelling in various aspects of finance. From loans, financial counseling, community engagement, and much more Montana’s credit unions are staffed with skilled professionals who are dedicated to providing quality services to their clients.

In addition to their technical expertise, these businesses are also known for their commitment to customer service, working closely with clients to understand their unique needs and deliver tailored solutions.

Credit Union Operations are challenging!

While Montana’s credit unions are filled with talented professionals, it’s not without its challenges. Credit unions can be complex and require careful attention to detail, from managing risk to navigating changing regulations and market conditions.

The global pandemic has added another layer of complexity, with businesses having to quickly adapt to remote work and changing consumer behavior. Despite these challenges, Montana’s credit unions have shown resilience and innovation, finding new ways to meet the needs of their clients and overcome obstacles.

it talent is key to success for the Montana credit unions!

Montana Credit Unions are diverse in terms of their size and scope.

Small Credit Unions struggle with meeting their IT needs because they aren’t large enough to hire internally and the outside resources they typically deal with are either expensive/out of state or they are local but can’t handle the depth and breadth of their needs across IT Help Desk, Projects, Compliance, Cybersecurity, Backups, etc.

Larger Credit Unions with internal IT staff have too much to do (planning, budgeting, fixing issues, adding new infrastructure, regulatory compliance, cybersecurity, procurement) and not enough specialists to get it done. Specialists are hard to hire and even tougher to train up given the work demands and the out of State companies never seem to be the right fit for Montana Credit Unions and can’t flex the way that is needed.

Better credit unions

Here to help you succeed!

Facing the challenges without an IT partner who understands them is a difficult task. Our 20 years of experience have helped our clients overcome the following challenges.

first call has it talent!

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IT issue resolution

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IT documentation maintenance

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After hours emergency support

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Email

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Switching

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Firewalls & Backups

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Vendor Management

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Application and Cloud Services

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Networking & Administration

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Client Device Management

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Disaster Recovery

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Industry Security Best Practice

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Practical Security Implementation

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Compliance

IT For credit unions

Members & Sponsors

first call has it talent

& the montana credit union network is bringing it to members!

First Call Computer Solutions is the only IT Service Provider in Montana approved and vetted by MCUN to work with their members. The Montana Credit Union Network and Credit Unions across Montana have put their shoulders together to strengthen their technology, solutions, and security!

Technology, cybersecurity, and regulatory compliance are in a constant state of evolution. The Montana Credit Union Network has set a strategic partnership with First Call Computer Solutions giving small and large Montana Credit Unions the IT resources they need.

Learn more about this partnership →

better credit union services

we’ve worked with companies like yours

Our IT Services

Many organizations in Montana don’t have an IT person, let alone an entire IT Department. For those, a Done FOR You IT Department helps to shoulder the weight of the technology.

By outsourcing your IT, you can expect to see improvements in:

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Productivity

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Morale

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Competitiveness

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Security & Risk

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Bottom Line

For larger organizations with IT personnel, it’s the Done WITH You approach.

Working with a team of IT experts can help support your existing IT team by providing:

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Vision & Planning

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Security & Compliance

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Infrastructure Projects

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Support & Staff Augmentation

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Improved Tools & Processes

Security. Hardening. Isn’t. Tough. Or, at least, it doesn’t have to be with the right cybersecurity partner. Cybersecurity assessments & implementation can help you:

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Identify/Close/Maintain Gaps

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Regulatory Compliance

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24/7/365 Protections

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Risk Management and Recovery Capabilities

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Affordability

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Proof you are doing what you say you are.

Do you know what to do if your communications go down at your business? Since the pandemic, organizations have had to shift their approach to communications. We are no longer in the days of sitting behind a desk, doing business strictly from the office. Now more than ever, organizations are embracing flexible work solutions with new tools to collaborate and communicate.

There are numerous options for office communication systems. Do you know which one would work best for you?

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Phones

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Mobility

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Chat

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Work from anywhere

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Cloud, VOIP, PBX Solutions

MICROSOFT 365

Microsoft 365 can empower your organization to improve communications, work flexibility, collaboration and regulatory compliance. It’s a great cloud platform for the healthcare industry when configured, managed and adopted well.

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