First Call &
Montana Credit Union Network
Partner in Strategic Alliance!
Montana credit unions have Talent
Such wonderful talent. The talent you have and the work they do is a big part of why Credit Union members choose their Credit Union and stay with them. It’s the Tellers, Loan Officers, Executives, and Associates who work hard every day to serve their member’s needs across loans, credit cards, mobile banking, savings, checking, etc.
Credit Union Operations are challenging!
The day-to-day operations of a Credit Union can be overwhelming. It takes a lot of people, processes, tools, and varying skills to make it work for members, government regulations, and the bottom—line.
Executives need to keep the end users, processors, trustees, and regulators all happy.
The IT Function is juggling a wide variety of systems, departmental needs, and end-user help desk issues all while trying to maintain IT compliance, cybersecurity, and the new stuff the organization needs to be implemented.
it talent is key to success for montana credit unions!
Montana Credit Unions are diverse in terms of their size and scope.
Small Credit Unions struggle with meeting their IT needs because they aren’t large enough to hire internally and the outside resources they typically deal with are either expensive/out of state or they are local but can’t handle the depth and breadth of their needs across IT Help Desk, Projects, Compliance, Cybersecurity, Backups, etc.
Larger Credit Unions with internal IT staff have too much to do (planning, budgeting, fixing issues, adding new infrastructure, regulatory compliance, cybersecurity, procurement) and not enough specialists to get it done. Specialists are hard to hire and even tougher to train up given the work demands and the out of State companies never seem to be the right fit for Montana Credit Unions and can’t flex the way that is needed.
first call has it talent
& the montana credit union network is bringing it to members!
First Call Computer Solutions is the only IT Service Provider in Montana approved and vetted by MCUN to work with their members. The Montana Credit Union Network and Credit Unions across Montana have put their shoulders together to strengthen their technology, solutions, and security!
Technology, cybersecurity, and regulatory compliance are in a constant state of evolution. The Montana Credit Union Network has set a strategic partnership with First Call Computer Solutions giving small and large Montana Credit Unions the IT resources they need.
“We are very pleased to expand our partnership with First Call and provide our credit unions in Montana with superior technology services!”
Let's explore what this partnership means:
Our IT Services
Many Credit Unions in Montana don’t have an IT person, let alone an entire IT Department. For those, a Done FOR You IT Department helps to shoulder the weight of the technology.
By outsourcing your IT, you can expect to see improvements in:
Productivity
Morale
Competitiveness
Security & Risk
Bottom Line
For larger Credit Unions with IT personnel, it’s the Done WITH You approach.
Working with a team of IT experts can help support your existing IT team by providing:
Vision & Planning
Security & Compliance
Infrastructure Projects
Support & Staff Augmentation
Improved Tools & Processes
Security. Hardening. Isn’t. Tough. Or, at least, it doesn’t have to be with the right cybersecurity partner. Cybersecurity assessments & implementation can help you:
Identify/Close/Maintain Gaps
Regulatory Compliance
24/7/365 Protections
Risk Management and Recovery Capabilities
Affordability
Proof you are doing what you say you are.
Do you know what to do if your communications go down at your business? Since the pandemic, Credit Unions have had to shift their approach to communications. We are no longer in the days of sitting behind a desk, doing business strictly from the office. Now more than ever, organizations are embracing flexible work solutions with new tools to collaborate and communicate.
There are numerous options for office communication systems. Do you know which one would work best for you?
Phones
Mobility
Chat
Work from anywhere
Cloud, VOIP, PBX Solutions
MICROSOFT 365
Microsoft 365 can empower your Credit Union to improve communications, work flexibility, collaboration and regulatory compliance. It’s a great cloud platform for Credit Unions when configured, managed and adopted well.
Word, Excel, PowerPoint, Outlook
File Management and Collaboration
Regulatory Compliance
Disaster Planning Alignment
Improved communication, collaboration, and engagement.
some of first call’s happy montana credit union clients!
Meg Ross
Business Development Director – First Call Computer Solutions
Meet with Business Development Director, Meg Ross to discuss your IT, Cybersecurity, or Unified Communications needs!
406.721.6462
your credit union has talent, we have it talent. submit the form below To discuss how we can put our shoulders together!
Conor Smith – CEO Firs Call Computer Solutions
Montana Credit Union Network – Annual Power up 2022
RESOURCES:
Industry News
Beyond the Checklist: How to Make Compliance a Competitive Advantage
Most Montana businesses don’t think of compliance as a competitive edge. It’s more often seen as a necessary burden. A list of boxes to check. A security measure you hope will pass inspection if an auditor comes knocking. And sure, that mindset can keep you out...
Done For You IT Services: The Smarter Way to Manage Technology as Your Business Grows
Struggling to keep up with IT while your business scales? You’re not alone, and you don’t have to keep managing it all yourself. As your organization grows, so do the demands on your technology. More employees. More devices. More pressure. And too often, the...
FFIEC Retires Cybersecurity Assessment Tool, What It Means for Montana Banks and Credit Unions
Montana’s financial institutions, both banks and credit unions, have long relied on the FFIEC’s Cybersecurity Assessment Tool (CAT) as a voluntary framework for assessing cyber risk. But change is on the horizon. On August 31, 2025, the Federal Financial Institutions...
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FOR SALES
Sales@firstsolution.com | 406.721.6462
HelpDesk@firstsolution.com | 406.540.1969
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