While it may seem like a good idea to hire additional internal IT staff, this blog is going to line out why instead, you should look to hire a partner to Co-manage your IT.

Let’s line out the key factors that influence the decision regarding hiring an additional employee.

SIZE

Your business may be growing, and you need to add resources to help manage technical issues and take the stress off of your staff. With your current IT staff’s size, you could be experiencing a lack of progress being made on critical projects, tool implementation, or even security updates. The need for more is evident as size increases. 

BENEFIT ALERT:
With a Co-Managed IT, companies of any size, fit for the MSP, can leverage the additional workforce and expertise that comes with partnering with the vendor when needed.

COST

It is important to do your own cost-savings analysis to make the right decision for your business. “In many instances, having a reputable MSP [Managed Services Provider] is far less expensive than hiring, training, and retaining your own IT staff,” says Cathie Bridgette from Focus Technology Solutions. While there are some exceptions to this rule, it is generally more cost-effective to outsource some, if not all of your IT. 

KNOWLEDGE

Information technology continues to grow and change so rapidly, and it is near impossible for lone individuals to keep up effectively. When opportunities arise to implement new systems or tools, existing internal IT folks may not be fully equipped to take on such projects and even lack the knowledge of how to do so quickly and without learning as they go.

BENEFIT ALERT:
Co-Managed IT can provide businesses with a pool of knowledge from a team of skilled experts. Great MSPs regularly send engineers courses to continue their education and encourage them to get additional certifications. In addition to working with various clients, technicians pick up skills in the field after working through several different technical issues and bring that knowledge back to the MSP to share with other clients.

First Call Computer Solutions has assembled a team of A-level IT professionals who value customer service and want to assist you in making the right IT decisions for your business. The First Call team works together to maintain and troubleshoot your IT assets, utilizing multiple different expertise and backgrounds. Our professionals are equipped with industry-leading tools and processes that have proven their effectiveness time and time again. If you are ready to reduce your IT-related downtime and increase your employee’s productivity, contact First Call today!

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