IT Industry Resources
studies, and resources.
Latest IT Updates
Preventing Overlap and Role Confusion in Co-Managed IT
As businesses increasingly integrate external IT service providers with their internal teams, the collaborative model of co-managed IT has become more common. This approach offers significant advantages, including access to specialized expertise and enhanced...
Data Privacy Concerns: Understanding the Challenges Ahead
Technology plays a critical role in our daily lives, but it also brings a rise in cyber threats. Increased use in technology presents serious risks, urging individuals and organizations to prioritize data protection. The events of 2024 have exposed vulnerabilities...
Building a Service-First Culture: A Guide from First Call
Creating a service-first culture goes beyond making clients happy; it’s about fostering relationships grounded in trust, empathy, and accountability. Conor, a leader at First Call, shares insights into the core values and practices that shape their service-oriented...
Maximizing ROI: Benefits of Outsourcing IT Services
Savings and Predictable Pricing Cost Small businesses often face substantial technological challenges. Outsourcing IT through a “Done for You” managed services model can effectively alleviate these pressures. One of the primary advantages of outsourcing IT is...
5 Signs Your Cybersecurity Strategy Is Outdated
Gone are the days of cybersecurity being a "nice to have"—it's a must for medium-sized businesses. With cyber threats evolving rapidly, regularly reviewing your strategy is critical to ensure you're business properly protected. Ready to stop worrying a about what's...
How Unified Communications is Connecting Montana Businesses
From Missoula to Billings In the vast, rural expanses of Montana, businesses face unique challenges when it comes to staying connected. With teams spread across different locations, often miles apart, maintaining seamless communication can be daunting. Unified...
Cybersecurity
5 Signs Your Cybersecurity Strategy Is Outdated
Gone are the days of cybersecurity being a "nice to have"—it's a must for medium-sized businesses. With cyber threats evolving rapidly, regularly reviewing your strategy is critical to ensure you're business properly protected. Ready to stop worrying a about what's...
Unlock the Secret to Affordable Cybersecurity: People, Tools, and Processes
In today's digital age, securing your business's data is more critical than ever. However, many business owners grapple with the cost of implementing effective cybersecurity measures. By understanding and balancing the key components of cybersecurity—people, tools,...
The Change Healthcare Cyberattack: A Call to Montana Healthcare Providers
Calling all Montana Healthcare Providers! In the wake of the recent cyberattack on Change Healthcare, the healthcare industry finds itself once again thrust into the spotlight of cybersecurity concerns. As guardians of patient data and facilitators of critical...
5 Signs Your Cybersecurity Strategy Is Outdated
Gone are the days of cybersecurity being a "nice to have"—it's a must for medium-sized businesses. With cyber threats evolving rapidly, regularly reviewing your strategy is critical to ensure you're business properly protected. Ready to stop worrying a about what's...
Unlock the Secret to Affordable Cybersecurity: People, Tools, and Processes
In today's digital age, securing your business's data is more critical than ever. However, many business owners grapple with the cost of implementing effective cybersecurity measures. By understanding and balancing the key components of cybersecurity—people, tools,...
The Change Healthcare Cyberattack: A Call to Montana Healthcare Providers
Calling all Montana Healthcare Providers! In the wake of the recent cyberattack on Change Healthcare, the healthcare industry finds itself once again thrust into the spotlight of cybersecurity concerns. As guardians of patient data and facilitators of critical...
Managed IT
First Call vs. ‘Break-Fix’ Providers: Ensuring Consistent Business Delivery
Ensuring your IT infrastructure is robust and reliable is critical to success. As a Montana business owner, you may be weighing the options between managed services providers (MSPs) like First Call Computer Solutions and traditional 'break-fix' IT support....
Montana Credit Union Network Partners with First Call Computer Solutions
Montana's Credit Unions exists to promote and enhance a thriving credit union community. To fulfill this duty to their members, they have partnered with First Call Computer Solutions, one of Montana's top Managed Service Providers. As technology evolves, cyber...
This Superpower Could Have Made Your Digital Transition Easier.
When our beautiful state of Montana issued the first stay-at-home directive in March 2020 due to COVID-19, there was a mad dash to figure out what this meant for employees and their ability to continue to do their job. But unfortunately, it came to light that many...
Data Privacy Concerns: Understanding the Challenges Ahead
Technology plays a critical role in our daily lives, but it also brings a rise in cyber threats. Increased use in technology presents serious risks, urging individuals and organizations to prioritize data protection. The events of 2024 have exposed vulnerabilities...
Maximizing ROI: Benefits of Outsourcing IT Services
Savings and Predictable Pricing Cost Small businesses often face substantial technological challenges. Outsourcing IT through a “Done for You” managed services model can effectively alleviate these pressures. One of the primary advantages of outsourcing IT is...
The True Repercussions of a System Outage
The Scale and Impact of System Outages One of the most disturbing things about Friday’s devastating global outage of IT systems is how routine such ruinous events have become. Similar glitches from companies like Amazon.com Inc. have temporarily shut down systems...
Co-Managed IT
Preventing Overlap and Role Confusion in Co-Managed IT
As businesses increasingly integrate external IT service providers with their internal teams, the collaborative model of co-managed IT has become more common. This approach offers significant advantages, including access to specialized expertise and enhanced...
The True Cost of Ignoring IT Problems: Kill the Snakes Before They Bite
IT systems are the backbone of operations, yet they often don't receive the attention they deserve. For many business owners with internal IT staff, it's easy to let small issues slide, assuming they won't escalate into bigger problems. But as the old adage goes, if...
Montana Credit Union Network Partners with First Call Computer Solutions
Montana's Credit Unions exists to promote and enhance a thriving credit union community. To fulfill this duty to their members, they have partnered with First Call Computer Solutions, one of Montana's top Managed Service Providers. As technology evolves, cyber...
Empowering Montana Government Offices: The Role of Managed IT Partners
As technology plays an increasingly pivotal role in government operations, Montana government offices face the challenge of managing complex IT infrastructures and delivering efficient services to citizens. Collaborating with managed IT partners can be instrumental in...
5 Signs You Need a New Help Desk
While many of the additional consulting/advisement roles are essential, the primary reason folks look for outside IT services is for the Help Desk! Where do you go when things are broken? Who do you turn to when that critical piece of software isn't producing the...
How to Choose the Right Printer for Your Business
You're about to read the most exciting and interesting blog of the year. Hang on tight. This one's a doozy! How to pick a printer! Okay… so maybe my enthusiasm is a bit much for something that puts ink on paper. When I told my colleagues that I was writing a blog on...
