IT Industry Resources
studies, and resources.
Latest IT Updates
First Call vs. ‘Break-Fix’ Providers: Ensuring Consistent Business Delivery
Ensuring your IT infrastructure is robust and reliable is critical to success. As a Montana business owner, you may be weighing the options between managed services providers (MSPs) like First Call Computer Solutions and traditional 'break-fix' IT support....
Secure Banking in 2024
Valley Bank of Kalispell Valley Bank of Kalispell(VBK) was chartered in 1911 as the State Bank of Somers and was located in downtown Somers. In 1964, the charter was moved to our present location in Kalispell, and the name changed to Valley Bank of Kalispell. The Bank...
Montana Credit Union Network Partners with First Call Computer Solutions
Montana's Credit Unions exists to promote and enhance a thriving credit union community. To fulfill this duty to their members, they have partnered with First Call Computer Solutions, one of Montana's top Managed Service Providers. As technology evolves, cyber...
The Change Healthcare Cyberattack: A Call to Montana Healthcare Providers
Calling all Montana Healthcare Providers! In the wake of the recent cyberattack on Change Healthcare, the healthcare industry finds itself once again thrust into the spotlight of cybersecurity concerns. As guardians of patient data and facilitators of critical...
Safeguarding Montana Nonprofits: Best Cybersecurity Practices for Staying Safe Online
In today's digital age, cybersecurity is of paramount importance for organizations of all sizes, including nonprofits. Montana nonprofits, like their counterparts elsewhere, are increasingly vulnerable to cyber threats ranging from data breaches to ransomware attacks....
Empowering Montana Government Offices: The Role of Managed IT Partners
Are you satisfied with the results of your Help Desk? Read the 5 signs it may be time to find a new Help Desk.
Cybersecurity
Safeguarding Montana Nonprofits: Best Cybersecurity Practices for Staying Safe Online
In today's digital age, cybersecurity is of paramount importance for organizations of all sizes, including nonprofits. Montana nonprofits, like their counterparts elsewhere, are increasingly vulnerable to cyber threats ranging from data breaches to ransomware attacks....
The Power of Collaboration: How Managed IT Providers Support Montana Businesses with Internal IT Departments
Montana businesses today face an ever-increasing reliance on technology, making robust IT infrastructure and support essential for seamless operations. Many organizations maintain internal IT departments to manage their technology needs. However, in a rapidly evolving...
Safeguarding Montana Banks: The importance of Cybersecurity
In today's increasingly digital world, the importance of cybersecurity cannot be overstated, especially for financial institutions such as banks. Montana, with its vibrant banking sector and a growing reliance on technology, must recognize the crucial role that...
Safeguarding Montana Nonprofits: Best Cybersecurity Practices for Staying Safe Online
In today's digital age, cybersecurity is of paramount importance for organizations of all sizes, including nonprofits. Montana nonprofits, like their counterparts elsewhere, are increasingly vulnerable to cyber threats ranging from data breaches to ransomware attacks....
The Power of Collaboration: How Managed IT Providers Support Montana Businesses with Internal IT Departments
Montana businesses today face an ever-increasing reliance on technology, making robust IT infrastructure and support essential for seamless operations. Many organizations maintain internal IT departments to manage their technology needs. However, in a rapidly evolving...
Safeguarding Montana Banks: The importance of Cybersecurity
In today's increasingly digital world, the importance of cybersecurity cannot be overstated, especially for financial institutions such as banks. Montana, with its vibrant banking sector and a growing reliance on technology, must recognize the crucial role that...
Managed IT
5 Signs You Need Co-Managed IT
Done WITH You IT is designed for companies that already have internal IT and would like to keep it that way. It's intended for savvy folks that want to leverage the years of experience and mature tools that an outside company can provide while maintaining the...
How a vCIO Can Skyrocket You to Your Company Vision!
You may have heard the saying, "You are the average of the five people you spend the most time with." If you believe in this law of averages, you could say those five people help shape who you are, where your life succeeds or fails, and where you focus your attention....
What is a Done WITH You IT Department?
There is a common misconception that an IT department can only consist of either an internal IT Team or fully outsourcing to an IT partner. However, every business has varying IT needs depending on the size and complexity of their business. The misconception is that...
This Superpower Could Have Made Your Digital Transition Easier.
When our beautiful state of Montana issued the first stay-at-home directive in March 2020 due to COVID-19, there was a mad dash to figure out what this meant for employees and their ability to continue to do their job. But unfortunately, it came to light that many...
Find the right IT Partner
In today's technology-driven world, organizations cannot afford to not have an IT team supporting their business operations. As a result, the role of information technology (IT) has become increasingly critical function for businesses of all sizes and across all...
Raise Your Expectations – IT is in a New Era
Blog Written by Conor Smith, CEO of First CallFor 20 + years, I've been guiding companies and helping them implement IT. The expectations of business leaders have evolved. The short version looks like this:Accounting needs a computer.Get a few more of those...
Co-Managed IT
5 Signs You Need a New Help Desk
While many of the additional consulting/advisement roles are essential, the primary reason folks look for outside IT services is for the Help Desk! Where do you go when things are broken? Who do you turn to when that critical piece of software isn't producing the...
How to Choose the Right Printer for Your Business
You're about to read the most exciting and interesting blog of the year. Hang on tight. This one's a doozy! How to pick a printer! Okay… so maybe my enthusiasm is a bit much for something that puts ink on paper. When I told my colleagues that I was writing a blog on...
Everything You Think You Know About Teams is Wrong.
Well, probably not, but you may find a few common misperceptions here that could change your strategic planning for your company's technology platform over the next decade.The adoption and implementation of Microsoft Teams® can be an operational game-changer for...
There’s No “I” in Teams!
Implementing Microsoft Teams is one of those things that can be easy to screw up and a pain in the hinny to fix. The tool's abilities are deep and wide, and its effects on your organization can be substantial. Hence, it is crucial to take the time to plan for your...
Is It Time To Trade In Your Old Operating System?
It may not come as a surprise that operating a business is an expensive venture. When a business is faced with technical problems on their network, software or equipment, costs go beyond just a financial standpoint. The time that employees spend trying to fix these...