IT Industry Resources
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Latest IT Updates
The Future of Unified Communications: Key Trends That Will Shape 2025
Unified Communications (UC) is more than just a buzzword—it's a powerful tool transforming how businesses operate. As we move into 2025, UC technology will continue to evolve, offering new opportunities for businesses to streamline operations, enhance collaboration,...
Preventing Overlap and Role Confusion in Co-Managed IT
As businesses increasingly integrate external IT service providers with their internal teams, the collaborative model of co-managed IT has become more common. This approach offers significant advantages, including access to specialized expertise and enhanced...
Data Privacy Concerns: Understanding the Challenges Ahead
Technology plays a critical role in our daily lives, but it also brings a rise in cyber threats. Increased use in technology presents serious risks, urging individuals and organizations to prioritize data protection. The events of 2024 have exposed vulnerabilities...
Building a Service-First Culture: A Guide from First Call
Creating a service-first culture goes beyond making clients happy; it’s about fostering relationships grounded in trust, empathy, and accountability. Conor, a leader at First Call, shares insights into the core values and practices that shape their service-oriented...
Maximizing ROI: Benefits of Outsourcing IT Services
Savings and Predictable Pricing Cost Small businesses often face substantial technological challenges. Outsourcing IT through a “Done for You” managed services model can effectively alleviate these pressures. One of the primary advantages of outsourcing IT is...
5 Signs Your Cybersecurity Strategy Is Outdated
Gone are the days of cybersecurity being a "nice to have"—it's a must for medium-sized businesses. With cyber threats evolving rapidly, regularly reviewing your strategy is critical to ensure you're business properly protected. Ready to stop worrying a about what's...
Cybersecurity
Mastering Cybersecurity Compliance: What You Need to Protect Your Business
Introduction The digital world has changed drastically over the past decade, and cybersecurity compliance now stands as a cornerstone of modern business operations. Large organizations face particular challenges—where regulatory requirements create additional layers...
The Cybersecurity Numbers Game: How to Stay Ahead of Attacks Before They Boom
The Reality of Cyber Attacks for Credit Unions Cybersecurity for credit unions is no longer a hot commodity, it's a necessary part of your business. Attacks happen constantly, so frequently that they're considered "Internet background noise." Hackers are persistently...
Phishing Scams Are Worse Than Ever: Protecting Your Business from Costly Traps
Phishing remains one of the most common and dangerous cybersecurity threats year after year. Despite advancements in AI-driven security solutions, their counterpart includes AI-driven attacks. Many small business owners are familiar with the typical hallmarks of...
Mastering Cybersecurity Compliance: What You Need to Protect Your Business
Introduction The digital world has changed drastically over the past decade, and cybersecurity compliance now stands as a cornerstone of modern business operations. Large organizations face particular challenges—where regulatory requirements create additional layers...
The Cybersecurity Numbers Game: How to Stay Ahead of Attacks Before They Boom
The Reality of Cyber Attacks for Credit Unions Cybersecurity for credit unions is no longer a hot commodity, it's a necessary part of your business. Attacks happen constantly, so frequently that they're considered "Internet background noise." Hackers are persistently...
Phishing Scams Are Worse Than Ever: Protecting Your Business from Costly Traps
Phishing remains one of the most common and dangerous cybersecurity threats year after year. Despite advancements in AI-driven security solutions, their counterpart includes AI-driven attacks. Many small business owners are familiar with the typical hallmarks of...
Managed IT
Find the right IT Partner
In today's technology-driven world, organizations cannot afford to not have an IT team supporting their business operations. As a result, the role of information technology (IT) has become increasingly critical function for businesses of all sizes and across all...
Raise Your Expectations – IT is in a New Era
Blog Written by Conor Smith, CEO of First CallFor 20 + years, I've been guiding companies and helping them implement IT. The expectations of business leaders have evolved. The short version looks like this:Accounting needs a computer.Get a few more of those...
5 Signs You Need Co-Managed IT
Done WITH You IT is designed for companies that already have internal IT and would like to keep it that way. It's intended for savvy folks that want to leverage the years of experience and mature tools that an outside company can provide while maintaining the...
First Call vs. ‘Break-Fix’ Providers: Ensuring Consistent Business Delivery
Ensuring your IT infrastructure is robust and reliable is critical to success. As a Montana business owner, you may be weighing the options between managed services providers (MSPs) like First Call Computer Solutions and traditional 'break-fix' IT support....
Montana Credit Union Network Partners with First Call Computer Solutions
Montana's Credit Unions exists to promote and enhance a thriving credit union community. To fulfill this duty to their members, they have partnered with First Call Computer Solutions, one of Montana's top Managed Service Providers. As technology evolves, cyber...
This Superpower Could Have Made Your Digital Transition Easier.
When our beautiful state of Montana issued the first stay-at-home directive in March 2020 due to COVID-19, there was a mad dash to figure out what this meant for employees and their ability to continue to do their job. But unfortunately, it came to light that many...
Co-Managed IT
Montana Credit Union Network Partners with First Call Computer Solutions
Montana's Credit Unions exists to promote and enhance a thriving credit union community. To fulfill this duty to their members, they have partnered with First Call Computer Solutions, one of Montana's top Managed Service Providers. As technology evolves, cyber...
Empowering Montana Government Offices: The Role of Managed IT Partners
As technology plays an increasingly pivotal role in government operations, Montana government offices face the challenge of managing complex IT infrastructures and delivering efficient services to citizens. Collaborating with managed IT partners can be instrumental in...
5 Signs You Need a New Help Desk
While many of the additional consulting/advisement roles are essential, the primary reason folks look for outside IT services is for the Help Desk! Where do you go when things are broken? Who do you turn to when that critical piece of software isn't producing the...
How to Choose the Right Printer for Your Business
You're about to read the most exciting and interesting blog of the year. Hang on tight. This one's a doozy! How to pick a printer! Okay… so maybe my enthusiasm is a bit much for something that puts ink on paper. When I told my colleagues that I was writing a blog on...
How to Move to the Microsoft Cloud – One Step at a Time (for SMBs)
We get it. Change is hard. Especially when you know that the change will permanently alter the way you conduct your business. Many small to medium-sized businesses have realized the benefits of moving to the cloud but have not yet made the change because they are...
Everything You Think You Know About Teams is Wrong.
Well, probably not, but you may find a few common misperceptions here that could change your strategic planning for your company's technology platform over the next decade.The adoption and implementation of Microsoft Teams® can be an operational game-changer for...
