IT Industry Resources
studies, and resources.
Latest IT Updates
Maximizing ROI: Benefits of Outsourcing IT Services
Savings and Predictable Pricing Cost Small businesses often face substantial technological challenges. Outsourcing IT through a “Done for You” managed services model can effectively alleviate these pressures. One of the primary advantages of outsourcing IT is...
5 Signs Your Cybersecurity Strategy Is Outdated
Gone are the days of cybersecurity being a "nice to have"—it's a must for medium-sized businesses. With cyber threats evolving rapidly, regularly reviewing your strategy is critical to ensure you're business properly protected. Ready to stop worrying a about what's...
How Unified Communications is Connecting Montana Businesses
From Missoula to Billings In the vast, rural expanses of Montana, businesses face unique challenges when it comes to staying connected. With teams spread across different locations, often miles apart, maintaining seamless communication can be daunting. Unified...
The True Cost of Ignoring IT Problems: Kill the Snakes Before They Bite
IT systems are the backbone of operations, yet they often don't receive the attention they deserve. For many business owners with internal IT staff, it's easy to let small issues slide, assuming they won't escalate into bigger problems. But as the old adage goes, if...
Unlock the Secret to Affordable Cybersecurity: People, Tools, and Processes
In today's digital age, securing your business's data is more critical than ever. However, many business owners grapple with the cost of implementing effective cybersecurity measures. By understanding and balancing the key components of cybersecurity—people, tools,...
First Call Computer Solutions’ Culture Is More Than Just Words on a Wall
At First Call Computer Solutions, we believe that culture goes beyond words on a wall. It's about actions, behaviors, and how we respond to challenges. Recently, we had a real test of our culture during an extreme weather event in Western Montana. Here’s how our team...
Cybersecurity
Phishing Scams Are Worse Than Ever: Protecting Your Business from Costly Traps
Phishing remains one of the most common and dangerous cybersecurity threats year after year. Despite advancements in AI-driven security solutions, their counterpart includes AI-driven attacks. Many small business owners are familiar with the typical hallmarks of...
5 Signs Your Cybersecurity Strategy Is Outdated
Gone are the days of cybersecurity being a "nice to have"—it's a must for medium-sized businesses. With cyber threats evolving rapidly, regularly reviewing your strategy is critical to ensure you're business properly protected. Ready to stop worrying a about what's...
Unlock the Secret to Affordable Cybersecurity: People, Tools, and Processes
In today's digital age, securing your business's data is more critical than ever. However, many business owners grapple with the cost of implementing effective cybersecurity measures. By understanding and balancing the key components of cybersecurity—people, tools,...

Phishing Scams Are Worse Than Ever: Protecting Your Business from Costly Traps
Phishing remains one of the most common and dangerous cybersecurity threats year after year. Despite advancements in AI-driven security solutions, their counterpart includes AI-driven attacks. Many small business owners are familiar with the typical hallmarks of...
5 Signs Your Cybersecurity Strategy Is Outdated
Gone are the days of cybersecurity being a "nice to have"—it's a must for medium-sized businesses. With cyber threats evolving rapidly, regularly reviewing your strategy is critical to ensure you're business properly protected. Ready to stop worrying a about what's...
Unlock the Secret to Affordable Cybersecurity: People, Tools, and Processes
In today's digital age, securing your business's data is more critical than ever. However, many business owners grapple with the cost of implementing effective cybersecurity measures. By understanding and balancing the key components of cybersecurity—people, tools,...
Managed IT
5 Signs You Need Co-Managed IT
Done WITH You IT is designed for companies that already have internal IT and would like to keep it that way. It's intended for savvy folks that want to leverage the years of experience and mature tools that an outside company can provide while maintaining the...
How a vCIO Can Skyrocket You to Your Company Vision!
You may have heard the saying, "You are the average of the five people you spend the most time with." If you believe in this law of averages, you could say those five people help shape who you are, where your life succeeds or fails, and where you focus your attention....
What is a Done WITH You IT Department?
There is a common misconception that an IT department can only consist of either an internal IT Team or fully outsourcing to an IT partner. However, every business has varying IT needs depending on the size and complexity of their business. The misconception is that...

This Superpower Could Have Made Your Digital Transition Easier.
When our beautiful state of Montana issued the first stay-at-home directive in March 2020 due to COVID-19, there was a mad dash to figure out what this meant for employees and their ability to continue to do their job. But unfortunately, it came to light that many...
Find the right IT Partner
In today's technology-driven world, organizations cannot afford to not have an IT team supporting their business operations. As a result, the role of information technology (IT) has become increasingly critical function for businesses of all sizes and across all...
Raise Your Expectations – IT is in a New Era
Blog Written by Conor Smith, CEO of First CallFor 20 + years, I've been guiding companies and helping them implement IT. The expectations of business leaders have evolved. The short version looks like this:Accounting needs a computer.Get a few more of those...
Co-Managed IT
How to Choose the Right Printer for Your Business
You're about to read the most exciting and interesting blog of the year. Hang on tight. This one's a doozy! How to pick a printer! Okay… so maybe my enthusiasm is a bit much for something that puts ink on paper. When I told my colleagues that I was writing a blog on...

There’s No “I” in Teams!
Implementing Microsoft Teams is one of those things that can be easy to screw up and a pain in the hinny to fix. The tool's abilities are deep and wide, and its effects on your organization can be substantial. Hence, it is crucial to take the time to plan for your...
Is It Time To Trade In Your Old Operating System?
It may not come as a surprise that operating a business is an expensive venture. When a business is faced with technical problems on their network, software or equipment, costs go beyond just a financial standpoint. The time that employees spend trying to fix these...
5 Questions to Guide You Buying a Microsoft Teams Phone System
No matter what your business does, communication with coworkers and customers is critical to your success. There are many different communication forms, including email and chat, but voice communication continues to be a key tool within most if not all businesses. Not...