IT Industry Resources
studies, and resources.
Latest IT Updates
Unlock the Secret to Affordable Cybersecurity: People, Tools, and Processes
In today's digital age, securing your business's data is more critical than ever. However, many business owners grapple with the cost of implementing effective cybersecurity measures. By understanding and balancing the key components of cybersecurity—people, tools,...
First Call Computer Solutions’ Culture Is More Than Just Words on a Wall
At First Call Computer Solutions, we believe that culture goes beyond words on a wall. It's about actions, behaviors, and how we respond to challenges. Recently, we had a real test of our culture during an extreme weather event in Western Montana. Here’s how our team...
The True Repercussions of a System Outage
The Scale and Impact of System Outages One of the most disturbing things about Friday’s devastating global outage of IT systems is how routine such ruinous events have become. Similar glitches from companies like Amazon.com Inc. have temporarily shut down systems...
First Call vs. ‘Break-Fix’ Providers: Ensuring Consistent Business Delivery
Ensuring your IT infrastructure is robust and reliable is critical to success. As a Montana business owner, you may be weighing the options between managed services providers (MSPs) like First Call Computer Solutions and traditional 'break-fix' IT support....
Secure Banking in 2024
Valley Bank of Kalispell Valley Bank of Kalispell(VBK) was chartered in 1911 as the State Bank of Somers and was located in downtown Somers. In 1964, the charter was moved to our present location in Kalispell, and the name changed to Valley Bank of Kalispell. The Bank...
Montana Credit Union Network Partners with First Call Computer Solutions
Montana's Credit Unions exists to promote and enhance a thriving credit union community. To fulfill this duty to their members, they have partnered with First Call Computer Solutions, one of Montana's top Managed Service Providers. As technology evolves, cyber...
Cybersecurity
The Change Healthcare Cyberattack: A Call to Montana Healthcare Providers
Calling all Montana Healthcare Providers! In the wake of the recent cyberattack on Change Healthcare, the healthcare industry finds itself once again thrust into the spotlight of cybersecurity concerns. As guardians of patient data and facilitators of critical...
Safeguarding Montana Nonprofits: Best Cybersecurity Practices for Staying Safe Online
In today's digital age, cybersecurity is of paramount importance for organizations of all sizes, including nonprofits. Montana nonprofits, like their counterparts elsewhere, are increasingly vulnerable to cyber threats ranging from data breaches to ransomware attacks....
The Power of Collaboration: How Managed IT Providers Support Montana Businesses with Internal IT Departments
Montana businesses today face an ever-increasing reliance on technology, making robust IT infrastructure and support essential for seamless operations. Many organizations maintain internal IT departments to manage their technology needs. However, in a rapidly evolving...

The Change Healthcare Cyberattack: A Call to Montana Healthcare Providers
Calling all Montana Healthcare Providers! In the wake of the recent cyberattack on Change Healthcare, the healthcare industry finds itself once again thrust into the spotlight of cybersecurity concerns. As guardians of patient data and facilitators of critical...
Safeguarding Montana Nonprofits: Best Cybersecurity Practices for Staying Safe Online
In today's digital age, cybersecurity is of paramount importance for organizations of all sizes, including nonprofits. Montana nonprofits, like their counterparts elsewhere, are increasingly vulnerable to cyber threats ranging from data breaches to ransomware attacks....
The Power of Collaboration: How Managed IT Providers Support Montana Businesses with Internal IT Departments
Montana businesses today face an ever-increasing reliance on technology, making robust IT infrastructure and support essential for seamless operations. Many organizations maintain internal IT departments to manage their technology needs. However, in a rapidly evolving...
Managed IT
How a vCIO Can Skyrocket You to Your Company Vision!
You may have heard the saying, "You are the average of the five people you spend the most time with." If you believe in this law of averages, you could say those five people help shape who you are, where your life succeeds or fails, and where you focus your attention....
What is a Done WITH You IT Department?
There is a common misconception that an IT department can only consist of either an internal IT Team or fully outsourcing to an IT partner. However, every business has varying IT needs depending on the size and complexity of their business. The misconception is that...
How to Prioritize Your Technology Gaps
Today's technology-based businesses must deal with multiple issues, including cyberthreats, head-to-head competition and regulatory compliance. Hence, keeping your technology infrastructure up to date is critical, and a technology audit is the best place to start. A...

Find the right IT Partner
In today's technology-driven world, organizations cannot afford to not have an IT team supporting their business operations. As a result, the role of information technology (IT) has become increasingly critical function for businesses of all sizes and across all...
Raise Your Expectations – IT is in a New Era
Blog Written by Conor Smith, CEO of First CallFor 20 + years, I've been guiding companies and helping them implement IT. The expectations of business leaders have evolved. The short version looks like this:Accounting needs a computer.Get a few more of those...
How Managed IT Services positively impacts Construction Companies
29 Employees Missoula, MT About the Company Founded in 1967 by Bill Mytty, Quality Construction Company began a decades-long journey in the construction industry by building residential homes in Western Montana. Thereafter they expanded into commercial and...
Co-Managed IT
How to Choose the Right Printer for Your Business
You're about to read the most exciting and interesting blog of the year. Hang on tight. This one's a doozy! How to pick a printer! Okay… so maybe my enthusiasm is a bit much for something that puts ink on paper. When I told my colleagues that I was writing a blog on...

There’s No “I” in Teams!
Implementing Microsoft Teams is one of those things that can be easy to screw up and a pain in the hinny to fix. The tool's abilities are deep and wide, and its effects on your organization can be substantial. Hence, it is crucial to take the time to plan for your...
Is It Time To Trade In Your Old Operating System?
It may not come as a surprise that operating a business is an expensive venture. When a business is faced with technical problems on their network, software or equipment, costs go beyond just a financial standpoint. The time that employees spend trying to fix these...
5 Questions to Guide You Buying a Microsoft Teams Phone System
No matter what your business does, communication with coworkers and customers is critical to your success. There are many different communication forms, including email and chat, but voice communication continues to be a key tool within most if not all businesses. Not...