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Latest IT Updates
Done For You IT Services: The Smarter Way to Manage Technology as Your Business Grows
Struggling to keep up with IT while your business scales? You’re not alone, and you don’t have to keep managing it all yourself. As your organization grows, so do the demands on your technology. More employees. More devices. More pressure. And too often, the...
FFIEC Retires Cybersecurity Assessment Tool, What It Means for Montana Banks and Credit Unions
Montana’s financial institutions, both banks and credit unions, have long relied on the FFIEC’s Cybersecurity Assessment Tool (CAT) as a voluntary framework for assessing cyber risk. But change is on the horizon. On August 31, 2025, the Federal Financial Institutions...
How AI Can Revolutionize Your Business Strategy—And Why Accountability Is Key
Last week, I grabbed coffee with a CEO who couldn't stop gushing about their company's latest AI implementation. They were rattling off stats about how it had transformed their customer service department—until I threw out one simple question: "Who's responsible when...
How a vCIO & TAM Supercharge Your IT Strategy with Co-Managed IT Services
Picture this: Your IT systems perfectly align with your business goals. Everything runs smoothly, your infrastructure stays secure, and technology actually supports your company's growth without forcing you to dive into technical details. Your internal IT team focuses...
Mastering Cybersecurity Compliance: What You Need to Protect Your Business
Introduction The digital world has changed drastically over the past decade, and cybersecurity compliance now stands as a cornerstone of modern business operations. Large organizations face particular challenges—where regulatory requirements create additional layers...
The Cybersecurity Numbers Game: How to Stay Ahead of Attacks Before They Boom
The Reality of Cyber Attacks for Credit Unions Cybersecurity for credit unions is no longer a hot commodity, it's a necessary part of your business. Attacks happen constantly, so frequently that they're considered "Internet background noise." Hackers are persistently...
Cybersecurity
FFIEC Retires Cybersecurity Assessment Tool, What It Means for Montana Banks and Credit Unions
Montana’s financial institutions, both banks and credit unions, have long relied on the FFIEC’s Cybersecurity Assessment Tool (CAT) as a voluntary framework for assessing cyber risk. But change is on the horizon. On August 31, 2025, the Federal Financial Institutions...
How AI Can Revolutionize Your Business Strategy—And Why Accountability Is Key
Last week, I grabbed coffee with a CEO who couldn't stop gushing about their company's latest AI implementation. They were rattling off stats about how it had transformed their customer service department—until I threw out one simple question: "Who's responsible when...
How a vCIO & TAM Supercharge Your IT Strategy with Co-Managed IT Services
Picture this: Your IT systems perfectly align with your business goals. Everything runs smoothly, your infrastructure stays secure, and technology actually supports your company's growth without forcing you to dive into technical details. Your internal IT team focuses...

FFIEC Retires Cybersecurity Assessment Tool, What It Means for Montana Banks and Credit Unions
Montana’s financial institutions, both banks and credit unions, have long relied on the FFIEC’s Cybersecurity Assessment Tool (CAT) as a voluntary framework for assessing cyber risk. But change is on the horizon. On August 31, 2025, the Federal Financial Institutions...
How AI Can Revolutionize Your Business Strategy—And Why Accountability Is Key
Last week, I grabbed coffee with a CEO who couldn't stop gushing about their company's latest AI implementation. They were rattling off stats about how it had transformed their customer service department—until I threw out one simple question: "Who's responsible when...
How a vCIO & TAM Supercharge Your IT Strategy with Co-Managed IT Services
Picture this: Your IT systems perfectly align with your business goals. Everything runs smoothly, your infrastructure stays secure, and technology actually supports your company's growth without forcing you to dive into technical details. Your internal IT team focuses...
Managed IT
The True Repercussions of a System Outage
The Scale and Impact of System Outages One of the most disturbing things about Friday’s devastating global outage of IT systems is how routine such ruinous events have become. Similar glitches from companies like Amazon.com Inc. have temporarily shut down systems...
First Call vs. ‘Break-Fix’ Providers: Ensuring Consistent Business Delivery
Ensuring your IT infrastructure is robust and reliable is critical to success. As a Montana business owner, you may be weighing the options between managed services providers (MSPs) like First Call Computer Solutions and traditional 'break-fix' IT support....
Montana Credit Union Network Partners with First Call Computer Solutions
Montana's Credit Unions exists to promote and enhance a thriving credit union community. To fulfill this duty to their members, they have partnered with First Call Computer Solutions, one of Montana's top Managed Service Providers. As technology evolves, cyber...

Done For You IT Services: The Smarter Way to Manage Technology as Your Business Grows
Struggling to keep up with IT while your business scales? You’re not alone, and you don’t have to keep managing it all yourself. As your organization grows, so do the demands on your technology. More employees. More devices. More pressure. And too often, the...
Data Privacy Concerns: Understanding the Challenges Ahead
Technology plays a critical role in our daily lives, but it also brings a rise in cyber threats. Increased use in technology presents serious risks, urging individuals and organizations to prioritize data protection. The events of 2024 have exposed vulnerabilities...
Maximizing ROI: Benefits of Outsourcing IT Services
Savings and Predictable Pricing Cost Small businesses often face substantial technological challenges. Outsourcing IT through a “Done for You” managed services model can effectively alleviate these pressures. One of the primary advantages of outsourcing IT is...
Co-Managed IT
How a vCIO & TAM Supercharge Your IT Strategy with Co-Managed IT Services
Picture this: Your IT systems perfectly align with your business goals. Everything runs smoothly, your infrastructure stays secure, and technology actually supports your company's growth without forcing you to dive into technical details. Your internal IT team focuses...
Preventing Overlap and Role Confusion in Co-Managed IT
As businesses increasingly integrate external IT service providers with their internal teams, the collaborative model of co-managed IT has become more common. This approach offers significant advantages, including access to specialized expertise and enhanced...
The True Cost of Ignoring IT Problems: Kill the Snakes Before They Bite
IT systems are the backbone of operations, yet they often don't receive the attention they deserve. For many business owners with internal IT staff, it's easy to let small issues slide, assuming they won't escalate into bigger problems. But as the old adage goes, if...

Montana Credit Union Network Partners with First Call Computer Solutions
Montana's Credit Unions exists to promote and enhance a thriving credit union community. To fulfill this duty to their members, they have partnered with First Call Computer Solutions, one of Montana's top Managed Service Providers. As technology evolves, cyber...
Empowering Montana Government Offices: The Role of Managed IT Partners
As technology plays an increasingly pivotal role in government operations, Montana government offices face the challenge of managing complex IT infrastructures and delivering efficient services to citizens. Collaborating with managed IT partners can be instrumental in...
5 Signs You Need a New Help Desk
While many of the additional consulting/advisement roles are essential, the primary reason folks look for outside IT services is for the Help Desk! Where do you go when things are broken? Who do you turn to when that critical piece of software isn't producing the...