IT BLOG
MANAGED IT
IT Service Management Trends in 2021
Technology is always evolving to meet the needs of the organizations it serves. In 2020 the adoption of technologies to enable remote work, flexible work, and collaboration accelerated. This sudden push to embrace new and unknown solutions strained many businesses and...
5 Ways to Reduce Downtime and Prevent IT Problems at Work!
It may not come as a surprise that operating a business is an expensive venture. When a business is faced with technical problems on their network, software or equipment, costs go beyond just a financial standpoint. The time that employees spend trying to fix these...
IT Mistakes to Avoid When Planning Your Business’s Future
It is not uncommon for growing businesses to find that their IT no longer yields the same returns as they had originally expected. In the past, technology was not necessarily top of mind for many business owners. There are numerous factors that play into misshaped and...
Keep Your IT Person with Co-Managed IT
Meet Cindy. Everyone at work loves Cindy. She is always kind, willing to take on additional work and is often considered the “Office Mom.” Cindy started out somewhat IT savvy when she first began working in the office,...
Your Office 365 credentials are on the Dark Web. No sweat!
I just received an alert from my organization’s identity monitoring service stating one of my employee’s Office 365 email credentials were found on the Dark Web. Now let us get real for a minute. When the prince of Nigeria emails you requesting a transfer of $1000...
Questions You Should Be Asking When Considering a Managed Service Provider
These days it seems like there is a new MSP popping up every week. Deciphering their rhetoric is no easy task. The truth is every organization has different needs and every MSP has a different offering. No matter what the offering, there are multiple factors that you...
MANAGED CYBERSECURITY
Top 10 Ways Cybersecurity Threats and the Pandemic are Alike
I never thought, even after countless Hollywood’s dystopian movies I have seen, I’d experience a pandemic in my lifetime. A cybersecurity incident on the other hand, I absolutely knew I would experience. Either on behalf of a client, or within the walls of my own...
Your Office 365 credentials are on the Dark Web. No sweat!
I just received an alert from my organization’s identity monitoring service stating one of my employee’s Office 365 email credentials were found on the Dark Web. Now let us get real for a minute. When the prince of Nigeria emails you requesting a transfer of $1000...
Swapping Partners: Yes, No or Wait?
Dancing alone can be fun. But in the world of business, it is a recipe for failure. If you are like most organizations, you have multiple partners navigating the floor at any given time. As the dance heats up, the beat quickens, or someone decides to change up the...
This Superpower Could Have Made Your COVID Transition Easier.
When our beautiful state of Montana issued the first stay at home directive in March, there was a mad dash to figure out what this meant for employees and their ability to continue to do their job. There was a lot of uncertainty around how company data and...
3 Cybersecurity Mistakes You All Are STILL Making
Blog Written by Kayla Blaedow, Application Specialist at First Call Computer Solutions Cybercriminals are only interested in large corporations. WRONG. This misconception comes from media and news outlets feeding us data breach information of larger...
How to Spot Phishing Attacks
Imagine that you are a fish swimming in a big pond full of other fishes and you spot something that you think is food. You immediately swim over and start inspecting the “food” in question. How can you tell if what you see is food or a rubber imposter that is waiting...
MANAGED WORKPLACE
It is Time to Partner with a Managed IT Service Provider
Partnerships require that both parties involved get to know and understand each other’s goals and needs. They require understanding and continuity to grow each member and strengthen the partnership. Managed Services Providers or MSPs are IT, business partners. They...
Dell
Maximize remote work: Choosing the right monitor for your home office By Yoon LeeMany companies have quickly pivoted to remote work arrangements for their employees, with some industries working from home for the first time ever. But with the rush to enable remote...
Ditch Your Desk Phone
How do you currently view your business phone system? Is it flexible and adaptable, or a stubborn mule that refuses to budge? Wouldn’t it be nice if your current system worked with you rather than against you? Many business owners are unaware of how embracing a modern...
5 Signs You Need Co-Managed IT
Co-Managed IT is designed for companies that already have internal IT and would like to keep it that way. It's intended for savvy folks that want to leverage the years of experience and mature tools that an outside company can provide while maintaining the...
5 Things You Should Do RIGHT NOW to Preserve Your Network and Systems
1. Back up Files Every Day As catastrophic as data loss is, the number of businesses that still are not backing up their network is unbelievable. According to the Symantec Small to Medium Size Businesses (SMB) data, only 23% of SMBs are backing up their data daily,...
Businesses are Flocking to this new Microsoft Trend in 2021
We are all watching with much anticipation as the pandemic appears to be trending downward. However, while the downward trend (we hope) of COVID cases is excellent news, there is an upward trend of digital security breaches that have started to occur. There has been a...
MANAGED VOICE
IT Service Management Trends in 2021
Technology is always evolving to meet the needs of the organizations it serves. In 2020 the adoption of technologies to enable remote work, flexible work, and collaboration accelerated. This sudden push to embrace new and unknown solutions strained many businesses and...
5 Ways to Reduce Downtime and Prevent IT Problems at Work!
It may not come as a surprise that operating a business is an expensive venture. When a business is faced with technical problems on their network, software or equipment, costs go beyond just a financial standpoint. The time that employees spend trying to fix these...
IT Mistakes to Avoid When Planning Your Business’s Future
It is not uncommon for growing businesses to find that their IT no longer yields the same returns as they had originally expected. In the past, technology was not necessarily top of mind for many business owners. There are numerous factors that play into misshaped and...
Keep Your IT Person with Co-Managed IT
Meet Cindy. Everyone at work loves Cindy. She is always kind, willing to take on additional work and is often considered the “Office Mom.” Cindy started out somewhat IT savvy when she first began working in the office,...
Your Office 365 credentials are on the Dark Web. No sweat!
I just received an alert from my organization’s identity monitoring service stating one of my employee’s Office 365 email credentials were found on the Dark Web. Now let us get real for a minute. When the prince of Nigeria emails you requesting a transfer of $1000...
Questions You Should Be Asking When Considering a Managed Service Provider
These days it seems like there is a new MSP popping up every week. Deciphering their rhetoric is no easy task. The truth is every organization has different needs and every MSP has a different offering. No matter what the offering, there are multiple factors that you...
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