IT BLOG
MANAGED IT
Find the right IT Partner
In today's technology-driven world, organizations cannot afford to not have an IT team supporting their business operations. As a result, the role of information technology (IT) has become increasingly critical function for businesses of all sizes and across all...
Raise Your Expectations – IT is in a New Era
Blog Written by Conor Smith, CEO of First CallFor 20 + years, I've been guiding companies and helping them implement IT. The expectations of business leaders have evolved. The short version looks like this:Accounting needs a computer.Get a few more of those...
5 Signs You Need Co-Managed IT
Done WITH You IT is designed for companies that already have internal IT and would like to keep it that way. It's intended for savvy folks that want to leverage the years of experience and mature tools that an outside company can provide while maintaining the...
How a vCIO Can Skyrocket You to Your Company Vision!
You may have heard the saying, "You are the average of the five people you spend the most time with." If you believe in this law of averages, you could say those five people help shape who you are, where your life succeeds or fails, and where you focus your attention....
What is a Done WITH You IT Department?
There is a common misconception that an IT department can only consist of either an internal IT Team or fully outsourcing to an IT partner. However, every business has varying IT needs depending on the size and complexity of their business. The misconception is that...
How to Prioritize Your Technology Gaps
Today's technology-based businesses must deal with multiple issues, including cyberthreats, head-to-head competition and regulatory compliance. Hence, keeping your technology infrastructure up to date is critical, and a technology audit is the best place to start. A...
MANAGED CYBERSECURITY
Safeguarding Montana Nonprofits: Best Cybersecurity Practices for Staying Safe Online
In today's digital age, cybersecurity is of paramount importance for organizations of all sizes, including nonprofits. Montana nonprofits, like their counterparts elsewhere, are increasingly vulnerable to cyber threats ranging from data breaches to ransomware attacks....
The Power of Collaboration: How Managed IT Providers Support Montana Businesses with Internal IT Departments
Montana businesses today face an ever-increasing reliance on technology, making robust IT infrastructure and support essential for seamless operations. Many organizations maintain internal IT departments to manage their technology needs. However, in a rapidly evolving...
Safeguarding Montana Banks: The importance of Cybersecurity
In today's increasingly digital world, the importance of cybersecurity cannot be overstated, especially for financial institutions such as banks. Montana, with its vibrant banking sector and a growing reliance on technology, must recognize the crucial role that...
The Evolving Landscape: Latest Trends in Cybersecurity for Montana Businesses
As Montana businesses continue to embrace digital transformation and rely on technology for their daily operations, the need for robust cybersecurity measures has never been more critical. The cybersecurity landscape is constantly evolving, with cyber threats becoming...
5 SECURITY PRACTICES TO TEACH YOUR EMPLOYEES
Mobile phones, laptops, and tablets have become indispensable parts of modern business. With the rise of remote work, these devices have become essential tools for employees to stay productive and connected to their work. However, as helpful as these devices may be,...
Cyber Incident Response 101 for Small Businesses
As a small business, you may have to deal with similar scenarios, stolen credentials, data, etc. caused by phishing attacks, ransomware, malware or any other security threat. The question is, do you have a plan in place to respond quickly and effectively to minimize...
MANAGED WORKPLACE
Building a Service-First Culture: A Guide from First Call
Creating a service-first culture goes beyond making clients happy; it’s about fostering relationships grounded in trust, empathy, and accountability. Conor, a leader at First Call, shares insights into the core values and practices that shape their service-oriented...
Maximizing ROI: Benefits of Outsourcing IT Services
Savings and Predictable Pricing Cost Small businesses often face substantial technological challenges. Outsourcing IT through a “Done for You” managed services model can effectively alleviate these pressures. One of the primary advantages of outsourcing IT is...
5 Signs Your Cybersecurity Strategy Is Outdated
Gone are the days of cybersecurity being a "nice to have"—it's a must for medium-sized businesses. With cyber threats evolving rapidly, regularly reviewing your strategy is critical to ensure you're business properly protected. Ready to stop worrying a about what's...
How Unified Communications is Connecting Montana Businesses
From Missoula to Billings In the vast, rural expanses of Montana, businesses face unique challenges when it comes to staying connected. With teams spread across different locations, often miles apart, maintaining seamless communication can be daunting. Unified...
The True Cost of Ignoring IT Problems: Kill the Snakes Before They Bite
IT systems are the backbone of operations, yet they often don't receive the attention they deserve. For many business owners with internal IT staff, it's easy to let small issues slide, assuming they won't escalate into bigger problems. But as the old adage goes, if...
Unlock the Secret to Affordable Cybersecurity: People, Tools, and Processes
In today's digital age, securing your business's data is more critical than ever. However, many business owners grapple with the cost of implementing effective cybersecurity measures. By understanding and balancing the key components of cybersecurity—people, tools,...
MANAGED VOICE
Find the right IT Partner
In today's technology-driven world, organizations cannot afford to not have an IT team supporting their business operations. As a result, the role of information technology (IT) has become increasingly critical function for businesses of all sizes and across all...
Raise Your Expectations – IT is in a New Era
Blog Written by Conor Smith, CEO of First CallFor 20 + years, I've been guiding companies and helping them implement IT. The expectations of business leaders have evolved. The short version looks like this:Accounting needs a computer.Get a few more of those...
5 Signs You Need Co-Managed IT
Done WITH You IT is designed for companies that already have internal IT and would like to keep it that way. It's intended for savvy folks that want to leverage the years of experience and mature tools that an outside company can provide while maintaining the...
How a vCIO Can Skyrocket You to Your Company Vision!
You may have heard the saying, "You are the average of the five people you spend the most time with." If you believe in this law of averages, you could say those five people help shape who you are, where your life succeeds or fails, and where you focus your attention....
What is a Done WITH You IT Department?
There is a common misconception that an IT department can only consist of either an internal IT Team or fully outsourcing to an IT partner. However, every business has varying IT needs depending on the size and complexity of their business. The misconception is that...
How to Prioritize Your Technology Gaps
Today's technology-based businesses must deal with multiple issues, including cyberthreats, head-to-head competition and regulatory compliance. Hence, keeping your technology infrastructure up to date is critical, and a technology audit is the best place to start. A...
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