IT BLOG
MANAGED IT
Find the right IT Partner
In today's technology-driven world, organizations cannot afford to not have an IT team supporting their business operations. As a result, the role of information technology (IT) has become increasingly critical function for businesses of all sizes and across all...
Raise Your Expectations – IT is in a New Era
Blog Written by Conor Smith, CEO of First CallFor 20 + years, I've been guiding companies and helping them implement IT. The expectations of business leaders have evolved. The short version looks like this:Accounting needs a computer.Get a few more of those...
5 Signs You Need Co-Managed IT
Done WITH You IT is designed for companies that already have internal IT and would like to keep it that way. It's intended for savvy folks that want to leverage the years of experience and mature tools that an outside company can provide while maintaining the...
How a vCIO Can Skyrocket You to Your Company Vision!
You may have heard the saying, "You are the average of the five people you spend the most time with." If you believe in this law of averages, you could say those five people help shape who you are, where your life succeeds or fails, and where you focus your attention....
What is a Done WITH You IT Department?
There is a common misconception that an IT department can only consist of either an internal IT Team or fully outsourcing to an IT partner. However, every business has varying IT needs depending on the size and complexity of their business. The misconception is that...
How to Prioritize Your Technology Gaps
Today's technology-based businesses must deal with multiple issues, including cyberthreats, head-to-head competition and regulatory compliance. Hence, keeping your technology infrastructure up to date is critical, and a technology audit is the best place to start. A...
MANAGED CYBERSECURITY
The Evolving Landscape: Latest Trends in Cybersecurity for Montana Businesses
As Montana businesses continue to embrace digital transformation and rely on technology for their daily operations, the need for robust cybersecurity measures has never been more critical. The cybersecurity landscape is constantly evolving, with cyber threats becoming...
5 SECURITY PRACTICES TO TEACH YOUR EMPLOYEES
Mobile phones, laptops, and tablets have become indispensable parts of modern business. With the rise of remote work, these devices have become essential tools for employees to stay productive and connected to their work. However, as helpful as these devices may be,...
Cyber Incident Response 101 for Small Businesses
As a small business, you may have to deal with similar scenarios, stolen credentials, data, etc. caused by phishing attacks, ransomware, malware or any other security threat. The question is, do you have a plan in place to respond quickly and effectively to minimize...
Balancing a Proactive and Reactive Approach to Cyber Incidents
A cyber incident is a type of security event that can harm a business like yours. Ranging from data breaches and system failures to malware attacks and phishing scams, these incidents can hinder productivity, revenue growth and customer satisfaction. In most...
Cyber Incident Prevention Best Practices for Small Businesses
As a small business owner, you may think you are “too small” to be the target of cybercrime because you aren’t a large, multimillion-dollar company. However, this couldn’t be further from the truth. Although the media mainly focuses on attacks on big businesses, small...
Montana CMMC Assistance
The Cybersecurity Maturity Model Certification or CMMC is seemingly overwhelming. A new cybersecurity framework, five different levels of maturity, 17 capability domains, 43 capabilities/, 171 practices, 3rd party assessors, defense contracting requirements, and...
MANAGED WORKPLACE
How Unified Communications is Connecting Montana Businesses
From Missoula to Billings In the vast, rural expanses of Montana, businesses face unique challenges when it comes to staying connected. With teams spread across different locations, often miles apart, maintaining seamless communication can be daunting. Unified...
The True Cost of Ignoring IT Problems: Kill the Snakes Before They Bite
IT systems are the backbone of operations, yet they often don't receive the attention they deserve. For many business owners with internal IT staff, it's easy to let small issues slide, assuming they won't escalate into bigger problems. But as the old adage goes, if...
Unlock the Secret to Affordable Cybersecurity: People, Tools, and Processes
In today's digital age, securing your business's data is more critical than ever. However, many business owners grapple with the cost of implementing effective cybersecurity measures. By understanding and balancing the key components of cybersecurity—people, tools,...
First Call Computer Solutions’ Culture Is More Than Just Words on a Wall
At First Call Computer Solutions, we believe that culture goes beyond words on a wall. It's about actions, behaviors, and how we respond to challenges. Recently, we had a real test of our culture during an extreme weather event in Western Montana. Here’s how our team...
The True Repercussions of a System Outage
The Scale and Impact of System Outages One of the most disturbing things about Friday’s devastating global outage of IT systems is how routine such ruinous events have become. Similar glitches from companies like Amazon.com Inc. have temporarily shut down systems...
First Call vs. ‘Break-Fix’ Providers: Ensuring Consistent Business Delivery
Ensuring your IT infrastructure is robust and reliable is critical to success. As a Montana business owner, you may be weighing the options between managed services providers (MSPs) like First Call Computer Solutions and traditional 'break-fix' IT support....
MANAGED VOICE
Find the right IT Partner
In today's technology-driven world, organizations cannot afford to not have an IT team supporting their business operations. As a result, the role of information technology (IT) has become increasingly critical function for businesses of all sizes and across all...
Raise Your Expectations – IT is in a New Era
Blog Written by Conor Smith, CEO of First CallFor 20 + years, I've been guiding companies and helping them implement IT. The expectations of business leaders have evolved. The short version looks like this:Accounting needs a computer.Get a few more of those...
5 Signs You Need Co-Managed IT
Done WITH You IT is designed for companies that already have internal IT and would like to keep it that way. It's intended for savvy folks that want to leverage the years of experience and mature tools that an outside company can provide while maintaining the...
How a vCIO Can Skyrocket You to Your Company Vision!
You may have heard the saying, "You are the average of the five people you spend the most time with." If you believe in this law of averages, you could say those five people help shape who you are, where your life succeeds or fails, and where you focus your attention....
What is a Done WITH You IT Department?
There is a common misconception that an IT department can only consist of either an internal IT Team or fully outsourcing to an IT partner. However, every business has varying IT needs depending on the size and complexity of their business. The misconception is that...
How to Prioritize Your Technology Gaps
Today's technology-based businesses must deal with multiple issues, including cyberthreats, head-to-head competition and regulatory compliance. Hence, keeping your technology infrastructure up to date is critical, and a technology audit is the best place to start. A...
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