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Data Privacy Concerns: Understanding the Challenges Ahead

Technology plays a critical role in our daily lives, but it also brings a rise in cyber threats. Increased use in technology presents serious risks, urging individuals and organizations to prioritize data protection. The events of 2024 have exposed vulnerabilities...

Maximizing ROI: Benefits of Outsourcing IT Services

Savings and Predictable Pricing Cost Small businesses often face substantial technological challenges. Outsourcing IT through a “Done for You” managed services model can effectively alleviate these pressures. One of the primary advantages of outsourcing IT is...

The True Repercussions of a System Outage

The Scale and Impact of System Outages One of the most disturbing things about Friday’s devastating global outage of IT systems is how routine such ruinous events have become. Similar glitches from companies like Amazon.com Inc. have temporarily shut down systems...

First Call vs. ‘Break-Fix’ Providers: Ensuring Consistent Business Delivery

Ensuring your IT infrastructure is robust and reliable is critical to success. As a Montana business owner, you may be weighing the options between managed services providers (MSPs) like First Call Computer Solutions and traditional 'break-fix' IT support....

Montana Credit Union Network Partners with First Call Computer Solutions

Montana's Credit Unions exists to promote and enhance a thriving credit union community. To fulfill this duty to their members, they have partnered with First Call Computer Solutions, one of Montana's top Managed Service Providers. As technology evolves, cyber...

This Superpower Could Have Made Your Digital Transition Easier.

When our beautiful state of Montana issued the first stay-at-home directive in March 2020 due to COVID-19, there was a mad dash to figure out what this meant for employees and their ability to continue to do their job. But unfortunately, it came to light that many...

Find the right IT Partner

In today's technology-driven world, organizations cannot afford to not have an IT team supporting their business operations. As a result, the role of information technology (IT) has become increasingly critical function for businesses of all sizes and across all...

Raise Your Expectations – IT is in a New Era

Technology is no longer just fix and repair. It’s time to revisit your expectations of IT, and maybe even your chosen IT Partner.

5 Signs You Need Co-Managed IT

Done WITH You IT is designed for companies that already have internal IT and would like to keep it that way. It's intended for savvy folks that want to leverage the years of experience and mature tools that an outside company can provide while maintaining the...

How a vCIO Can Skyrocket You to Your Company Vision!

You may have heard the saying, "You are the average of the five people you spend the most time with." If you believe in this law of averages, you could say those five people help shape who you are, where your life succeeds or fails, and where you focus your attention....

Top 3 Ways SMBs Cut Their Security Spend

Top 3 Ways SMBs Cut Their Security Spend

Advanced Cybersecurity, Blog, Done For You IT

The time to think “My business is too small for cyber-attacks” has passed. Cybercriminals are now increasingly targeting small to medium-sized businesses. This is due to the widely known fact that many SMBs do not prioritize their budget to include proper internet...

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MANAGED CYBERSECURITY

5 Signs Your Cybersecurity Strategy Is Outdated

Gone are the days of cybersecurity being a "nice to have"—it's a must for medium-sized businesses. With cyber threats evolving rapidly, regularly reviewing your strategy is critical to ensure you're business properly protected. Ready to stop worrying a about what's...

Unlock the Secret to Affordable Cybersecurity: People, Tools, and Processes

In today's digital age, securing your business's data is more critical than ever. However, many business owners grapple with the cost of implementing effective cybersecurity measures. By understanding and balancing the key components of cybersecurity—people, tools,...

The Change Healthcare Cyberattack: A Call to Montana Healthcare Providers

Calling all Montana Healthcare Providers! In the wake of the recent cyberattack on Change Healthcare, the healthcare industry finds itself once again thrust into the spotlight of cybersecurity concerns. As guardians of patient data and facilitators of critical...

Safeguarding Montana Nonprofits: Best Cybersecurity Practices for Staying Safe Online

In today's digital age, cybersecurity is of paramount importance for organizations of all sizes, including nonprofits. Montana nonprofits, like their counterparts elsewhere, are increasingly vulnerable to cyber threats ranging from data breaches to ransomware attacks....

The Power of Collaboration: How Managed IT Providers Support Montana Businesses with Internal IT Departments

Montana businesses today face an ever-increasing reliance on technology, making robust IT infrastructure and support essential for seamless operations. Many organizations maintain internal IT departments to manage their technology needs. However, in a rapidly evolving...

Safeguarding Montana Banks: The importance of Cybersecurity

In today's increasingly digital world, the importance of cybersecurity cannot be overstated, especially for financial institutions such as banks. Montana, with its vibrant banking sector and a growing reliance on technology, must recognize the crucial role that...

The Evolving Landscape: Latest Trends in Cybersecurity for Montana Businesses

As Montana businesses continue to embrace digital transformation and rely on technology for their daily operations, the need for robust cybersecurity measures has never been more critical. The cybersecurity landscape is constantly evolving, with cyber threats becoming...

5 SECURITY PRACTICES TO TEACH YOUR EMPLOYEES

Mobile phones, laptops, and tablets have become indispensable parts of modern business. With the rise of remote work, these devices have become essential tools for employees to stay productive and connected to their work. However, as helpful as these devices may be,...

Cyber Incident Response 101 for Small Businesses

As a small business, you may have to deal with similar scenarios, stolen credentials, data, etc. caused by phishing attacks, ransomware, malware or any other security threat. The question is, do you have a plan in place to respond quickly and effectively to minimize...

Balancing a Proactive and Reactive Approach to Cyber Incidents

A cyber incident is a type of security event that can harm a business like yours. Ranging from data breaches and system failures to malware attacks and phishing scams, these incidents can hinder productivity, revenue growth and customer satisfaction. In most...

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MANAGED WORKPLACE

The Future of Unified Communications: Key Trends That Will Shape 2025

Unified Communications (UC) is more than just a buzzword—it's a powerful tool transforming how businesses operate. As we move into 2025, UC technology will continue to evolve, offering new opportunities for businesses to streamline operations, enhance collaboration,...

Preventing Overlap and Role Confusion in Co-Managed IT

As businesses increasingly integrate external IT service providers with their internal teams, the collaborative model of co-managed IT has become more common. This approach offers significant advantages, including access to specialized expertise and enhanced...

Data Privacy Concerns: Understanding the Challenges Ahead

Technology plays a critical role in our daily lives, but it also brings a rise in cyber threats. Increased use in technology presents serious risks, urging individuals and organizations to prioritize data protection. The events of 2024 have exposed vulnerabilities...

Building a Service-First Culture: A Guide from First Call

Creating a service-first culture goes beyond making clients happy; it’s about fostering relationships grounded in trust, empathy, and accountability. Conor, a leader at First Call, shares insights into the core values and practices that shape their service-oriented...

Maximizing ROI: Benefits of Outsourcing IT Services

Savings and Predictable Pricing Cost Small businesses often face substantial technological challenges. Outsourcing IT through a “Done for You” managed services model can effectively alleviate these pressures. One of the primary advantages of outsourcing IT is...

5 Signs Your Cybersecurity Strategy Is Outdated

Gone are the days of cybersecurity being a "nice to have"—it's a must for medium-sized businesses. With cyber threats evolving rapidly, regularly reviewing your strategy is critical to ensure you're business properly protected. Ready to stop worrying a about what's...

How Unified Communications is Connecting Montana Businesses

From Missoula to Billings In the vast, rural expanses of Montana, businesses face unique challenges when it comes to staying connected. With teams spread across different locations, often miles apart, maintaining seamless communication can be daunting. Unified...

The True Cost of Ignoring IT Problems: Kill the Snakes Before They Bite

IT systems are the backbone of operations, yet they often don't receive the attention they deserve. For many business owners with internal IT staff, it's easy to let small issues slide, assuming they won't escalate into bigger problems. But as the old adage goes, if...

Unlock the Secret to Affordable Cybersecurity: People, Tools, and Processes

In today's digital age, securing your business's data is more critical than ever. However, many business owners grapple with the cost of implementing effective cybersecurity measures. By understanding and balancing the key components of cybersecurity—people, tools,...

First Call Computer Solutions’ Culture Is More Than Just Words on a Wall

At First Call Computer Solutions, we believe that culture goes beyond words on a wall. It's about actions, behaviors, and how we respond to challenges. Recently, we had a real test of our culture during an extreme weather event in Western Montana. Here’s how our team...

Unified Communications for Montana Credit Unions

Unified Communications for Montana Credit Unions

Blog, Financial, Unified Communications

Unified communication (UC) has become a critical component for businesses of all sizes and industries, and credit unions are no exception. In Montana, where credit unions serve a vital role in providing financial services to communities, having an effective...

Connecting Montana’s Business Landscape: The Importance of Upgrading Phone Systems for Thriving Organizations

Connecting Montana’s Business Landscape: The Importance of Upgrading Phone Systems for Thriving Organizations

Blog, Unified Communications

Montana is known for its natural beauty, abundant wildlife, and welcoming communities. But, in order for Montana organizations to thrive in today's business landscape, it is essential that they keep their phone systems up to date. In this blog post, we will explore...

This Superpower Could Have Made Your Digital Transition Easier.

This Superpower Could Have Made Your Digital Transition Easier.

Done For You IT

When our beautiful state of Montana issued the first stay-at-home directive in March 2020 due to COVID-19, there was a mad dash to figure out what this meant for employees and their ability to continue to do their job. But unfortunately, it came to light that many...

5 SECURITY PRACTICES TO TEACH YOUR EMPLOYEES

5 SECURITY PRACTICES TO TEACH YOUR EMPLOYEES

Advanced Cybersecurity, Blog

Mobile phones, laptops, and tablets have become indispensable parts of modern business. With the rise of remote work, these devices have become essential tools for employees to stay productive and connected to their work. However, as helpful as these devices may be,...

Cyber Incident Response 101 for Small Businesses

Cyber Incident Response 101 for Small Businesses

Advanced Cybersecurity, Blog

As a small business, you may have to deal with similar scenarios, stolen credentials, data, etc. caused by phishing attacks, ransomware, malware or any other security threat. The question is, do you have a plan in place to respond quickly and effectively to minimize...

Balancing a Proactive and Reactive Approach to Cyber Incidents

Balancing a Proactive and Reactive Approach to Cyber Incidents

Advanced Cybersecurity, Blog

A cyber incident is a type of security event that can harm a business like yours. Ranging from data breaches and system failures to malware attacks and phishing scams, these incidents can hinder productivity, revenue growth and customer satisfaction. In most...

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Next Entries »

MANAGED VOICE

The Future of Unified Communications: Key Trends That Will Shape 2025

Unified Communications (UC) is more than just a buzzword—it's a powerful tool transforming how businesses operate. As we move into 2025, UC technology will continue to evolve, offering new opportunities for businesses to streamline operations, enhance collaboration,...

Building a Service-First Culture: A Guide from First Call

Creating a service-first culture goes beyond making clients happy; it’s about fostering relationships grounded in trust, empathy, and accountability. Conor, a leader at First Call, shares insights into the core values and practices that shape their service-oriented...

How Unified Communications is Connecting Montana Businesses

From Missoula to Billings In the vast, rural expanses of Montana, businesses face unique challenges when it comes to staying connected. With teams spread across different locations, often miles apart, maintaining seamless communication can be daunting. Unified...

Enhancing Hospitality Excellence: The Vital Role of Unified Communication Solutions

Technology is no longer just fix and repair. It’s time to revisit your expectations of IT, and maybe even your chosen IT Partner.

The Pitfalls of Stagnation: Consequences of Outdated Unified Communications Solutions for Montana Organizations

Montana's organizations have always prided themselves on their resilience and adaptability, thriving amidst unique challenges. However, in today's rapidly evolving business landscape, the importance of keeping unified communications (UC) solutions up to date cannot be...

Building Success: How Unified Communcation Transforms the Construction Industry

In the fast-paced world of construction, staying competitive requires contractors and manufacturers to leverage technology and remain up to date with the latest tools and software. Among the various technological advancements, unified communication (UC) stands out as...

Optimizing Unified Communications Solutions for Montana Organizations

Unified communications (UC) solutions have become an integral part of modern business operations. They allow organizations to streamline their communication processes and enhance collaboration between employees, partners, and customers. In Montana, where organizations...

Unified Communications for Montana Credit Unions

Unified communication (UC) has become a critical component for businesses of all sizes and industries, and credit unions are no exception. In Montana, where credit unions serve a vital role in providing financial services to communities, having an effective...

Connecting Montana’s Business Landscape: The Importance of Upgrading Phone Systems for Thriving Organizations

Montana is known for its natural beauty, abundant wildlife, and welcoming communities. But, in order for Montana organizations to thrive in today's business landscape, it is essential that they keep their phone systems up to date. In this blog post, we will explore...

Ditch Your Desk Phone

How do you currently view your business phone system? Is it flexible and adaptable, or a stubborn mule that refuses to budge? Wouldn’t it be nice if your current system worked with you rather than against you? Many business owners are unaware of how embracing a...

Top 3 Ways SMBs Cut Their Security Spend

Top 3 Ways SMBs Cut Their Security Spend

Advanced Cybersecurity, Blog, Done For You IT

The time to think “My business is too small for cyber-attacks” has passed. Cybercriminals are now increasingly targeting small to medium-sized businesses. This is due to the widely known fact that many SMBs do not prioritize their budget to include proper internet...

Next Entries »

CLOUD SERVICES

How to Move to the Microsoft Cloud – One Step at a Time (for SMBs)

We get it. Change is hard. Especially when you know that the change will permanently alter the way you conduct your business. Many small to medium-sized businesses have realized the benefits of moving to the cloud but have not yet made the change because they are...

File Management Culture Shift

In 1973, the advent of the Local Area Network (LAN) was introduced. This new technology-enabled businesses to connect their computers, share and distribute applications, and most importantly, provide a common disk storage area for all LAN users...

MICROSOFT TEAMS

Everything You Think You Know About Teams is Wrong.

Well, probably not, but you may find a few common misperceptions here that could change your strategic planning for your company's technology platform over the next decade.The adoption and implementation of Microsoft Teams® can be an operational game-changer for...

There’s No “I” in Teams!

Implementing Microsoft Teams is one of those things that can be easy to screw up and a pain in the hinny to fix. The tool's abilities are deep and wide, and its effects on your organization can be substantial. Hence, it is crucial to take the time to plan for your...

5 Questions to Guide You Buying a Microsoft Teams Phone System

No matter what your business does, communication with coworkers and customers is critical to your success. There are many different communication forms, including email and chat, but voice communication continues to be a key tool within most if not all businesses. Not...

What is Microsoft Teams?

When looking for a Unified Communication and Collaboration tool, Microsoft Teams is the most robust, secure, and cost-effective software available on the market. Created by arguably the greatest pioneer in the digital age, Microsoft Teams has the power to...

5 Ways Microsoft Teams Can Deliver Immediate Benefit to Your Company

Microsoft Teams is an anchor point for the entire Microsoft 365 cloud platform. Teams can offer your company an excellent starting point for your entire Cloud Strategy whether you are at the starting point of your Cloud journey, or you are well along on your path.

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